Maitê Chaves
Customer Service Clerk at Condominio Do Shopping Leblon- Claim this Profile
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English Full professional proficiency
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French Professional working proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Condominio Do Shopping Leblon
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Brazil
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Utilities
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1 - 100 Employee
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Customer Service Clerk
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Sep 2018 - Present
• Customer service in person and by telephone; • Customer service regarding compliants, suggestions and compliments; register into Wise It software and fowarding to Admnistrative departmet for appropriate solution; • Information service to national and foreign clients; • Request, maintenance and organization of supplies with the warehouse sector through MXM program; • Lost and found service; • Facilities services such as power bank for cell phones, luggage storage, transport service request from Cabify or 99 Táxi. Show less
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U.S. Department of State
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United States
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International Affairs
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700 & Above Employee
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Visa Clerk
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Jan 2012 - Jun 2015
• Responsible for visa applicant’s data register into the system (DHS-NIV); • Visa printing and pasting; • Visa quality control assurance; • Scanning documents into the system (DHS-NIV); • Simultaneous translation; • Participation in the Project created aiming to reduce the time spent by the applicant inside the Consulate (Rio -20) • Responsible for ordering, purchasing and receiving office supplies through Ariba Portal; • Responsible for controlling IT supplies; • Responsible for requesting office maintenance; • Participation in Green Committee; • Participation in Students Fair. Show less
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Technip
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Oil and Gas
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700 & Above Employee
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Documentation Assistant
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Jan 2008 - Dec 2011
ARTEC (Data Book) • P-51 & P-56 Projects: • Assembly of data books (group of documents referent to the equipments that compose a platform, such as: drawings, data sheets, memory calculation, technical specifications) in hardcopies as electronic copies in accordance with PNBV rules. • Send to client’s approval – PNBV. ARTEC (Document Control) • P-58 & P-62 Projects: • Register of electronic files issued for the subcontracted companies, as well as all other documents referent to them up to the workflow end. • Translation of supplier's Operations and Maintenance Manuals from English into Portuguese, and vice-versa; • Contact with national and international suppliers by e-mail and telephone. Show less
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RP1 REPRESENTAÇÕES E CONSULTORIA LTDA
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Rio de Janeiro e Região, Brasil
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Board Secretary
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Dec 2005 - Jan 2008
• Telephone and customer services; • Composing, interpretation, review, analysis, translation and summary of texts and documents in English and Portuguese; • Send and receipt of mailing; • Organization of director’s documentation, appointments and personal file; • Organization of trips; • Organization of meetings. • Telephone and customer services; • Composing, interpretation, review, analysis, translation and summary of texts and documents in English and Portuguese; • Send and receipt of mailing; • Organization of director’s documentation, appointments and personal file; • Organization of trips; • Organization of meetings.
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RP1 REPRESENTAÇÕES E CONSULTORIA LTDA
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Rio de Janeiro e Região, Brasil
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Commercial Assistant
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Jun 2007 - Dec 2007
• Creation, updating, maintenance of worksheets; • Selection of information about project that would be interesting for the company; • Contact with clients aiming the sale of the products manufactured for the companies represented. • Creation, updating, maintenance of worksheets; • Selection of information about project that would be interesting for the company; • Contact with clients aiming the sale of the products manufactured for the companies represented.
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Technip
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Oil and Gas
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700 & Above Employee
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Bilingual Recepcionist
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Feb 2005 - Dec 2005
• Telephone and customer services; • Release of badges for visitors and temporary badges for employees; • Register of visitors and suppliers; • Sending and receiving pouches and correspondences. • Telephone and customer services; • Release of badges for visitors and temporary badges for employees; • Register of visitors and suppliers; • Sending and receiving pouches and correspondences.
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Education
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Universidade Candido Mendes
Post-graduation Lato Sensu in Metodology of Portuguese and English Teaching, Bilingual and Multilingual Education -
Universidade Estacio de Sa
Post-graduation Lato Sensu in Portuguese language, Linguistics and Text production, Languages / Education -
Universidade Estácio de Sá
Graduation in Letters Portuguese / English, Languages