Experience

Condominio Do Shopping Leblon

• Brazil
• Utilities
• 1 - 100 Employee

• Customer Service Clerk

  • Sep 2018 - Present

  • Customer service in person and by telephone; • Customer service regarding compliants, suggestions and compliments; register into Wise It software and fowarding to Admnistrative departmet for appropriate solution; • Information service to national and foreign clients; • Request, maintenance and organization of supplies with the warehouse sector through MXM program; • Lost and found service; • Facilities services such as power bank for cell phones, luggage storage, transport service request from Cabify or 99 Táxi. Show less



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Visa Clerk

  • Jan 2012 - Jun 2015

  • Responsible for visa applicant’s data register into the system (DHS-NIV); • Visa printing and pasting; • Visa quality control assurance; • Scanning documents into the system (DHS-NIV); • Simultaneous translation; • Participation in the Project created aiming to reduce the time spent by the applicant inside the Consulate (Rio -20) • Responsible for ordering, purchasing and receiving office supplies through Ariba Portal; • Responsible for controlling IT supplies; • Responsible for requesting office maintenance; • Participation in Green Committee; • Participation in Students Fair. Show less



Technip

• Oil and Gas
• 700 & Above Employee

• Documentation Assistant

  • Jan 2008 - Dec 2011

  ARTEC (Data Book) • P-51 & P-56 Projects: • Assembly of data books (group of documents referent to the equipments that compose a platform, such as: drawings, data sheets, memory calculation, technical specifications) in hardcopies as electronic copies in accordance with PNBV rules. • Send to client’s approval – PNBV. ARTEC (Document Control) • P-58 & P-62 Projects: • Register of electronic files issued for the subcontracted companies, as well as all other documents referent to them up to the workflow end. • Translation of supplier's Operations and Maintenance Manuals from English into Portuguese, and vice-versa; • Contact with national and international suppliers by e-mail and telephone. Show less



RP1 REPRESENTAÇÕES E CONSULTORIA LTDA

• Rio de Janeiro e Região, Brasil

• Board Secretary

  • Dec 2005 - Jan 2008

  • Telephone and customer services; • Composing, interpretation, review, analysis, translation and summary of texts and documents in English and Portuguese; • Send and receipt of mailing; • Organization of director’s documentation, appointments and personal file; • Organization of trips; • Organization of meetings. • Telephone and customer services; • Composing, interpretation, review, analysis, translation and summary of texts and documents in English and Portuguese; • Send and receipt of mailing; • Organization of director’s documentation, appointments and personal file; • Organization of trips; • Organization of meetings.



RP1 REPRESENTAÇÕES E CONSULTORIA LTDA

• Rio de Janeiro e Região, Brasil

• Commercial Assistant

  • Jun 2007 - Dec 2007

  • Creation, updating, maintenance of worksheets; • Selection of information about project that would be interesting for the company; • Contact with clients aiming the sale of the products manufactured for the companies represented. • Creation, updating, maintenance of worksheets; • Selection of information about project that would be interesting for the company; • Contact with clients aiming the sale of the products manufactured for the companies represented.



Technip

• Oil and Gas
• 700 & Above Employee

• Bilingual Recepcionist

  • Feb 2005 - Dec 2005

  • Telephone and customer services; • Release of badges for visitors and temporary badges for employees; • Register of visitors and suppliers; • Sending and receiving pouches and correspondences. • Telephone and customer services; • Release of badges for visitors and temporary badges for employees; • Register of visitors and suppliers; • Sending and receiving pouches and correspondences.