Maisie James

Business Development Manager at Versatile Utilities Limited
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • German -
  • French -
Skills

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Bio

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Credentials

  • Level 5 ILM Coaching and Mentoring
    ILM
    Feb, 2019
    - Nov, 2024
  • Essential Management Skills
    Chartered Management Institute
    Jan, 2019
    - Nov, 2024
  • Level 5 Customer Service Management and Strategy
    The Institute of Customer Service
    Jan, 2018
    - Nov, 2024
  • PRINCE2® Foundation Certification Training
    Change Quest
    Apr, 2017
    - Nov, 2024
  • PA/Secretarial Diploma
    Souters Training
    Apr, 2014
    - Nov, 2024
  • Level 3 Advanced NVQ - Business and Administration
    Hawk Training
    Jul, 2013
    - Nov, 2024
  • Certificate of Higher Education in Psychology
    University of Winchester
    May, 2012
    - Nov, 2024

Experience

  • Versatile Utilities Limited
    • United Kingdom
    • Utilities
    • 1 - 100 Employee
    • Business Development Manager
      • Apr 2021 - Present

  • UAL Awarding Body
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Engagement and Experience Manager
      • Aug 2016 - Jun 2022

      Responsible for the Experience and Engagement Strategy and strategic plan development and implementation. Engagement with government bodies, external employers, customers, stakeholders and colleagues. Relationship management and Business Development responsibilities with professional bodies such a the Institute of Customer Service and UAL Awarding Body approved centres. Office management including overseeing all finance procedures, HR processes and managing the Director's Office.In-house recruitment, staff induction and people development management.

    • Project Officer
      • Jul 2014 - Aug 2016

    • Administrative Assistant
      • Aug 2013 - Jul 2014

    • Apprentice
      • Jul 2012 - Aug 2013

  • University of the Arts London
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • International Business Coordinator
      • Nov 2019 - Apr 2020

      This 6 month secondment is based in the International team for Academic Enterprise at UAL. I worked with clients from overseas to develop customized training both in country and here in the UK, and redefining the processes and systems the team uses to create seamless interactions and customized bookings. This 6 month secondment is based in the International team for Academic Enterprise at UAL. I worked with clients from overseas to develop customized training both in country and here in the UK, and redefining the processes and systems the team uses to create seamless interactions and customized bookings.

  • Susy Radio
    • United Kingdom
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Radio Presenter
      • Oct 2014 - Nov 2015

  • Radio Jackie
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Traffic and Travel Presenter
      • Feb 2014 - Mar 2015

  • Boots Opticians
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Optical Assistant
      • Nov 2008 - May 2010

Education

  • University of Winchester
    2010 - 2012
  • Glyn Technology School
    2008 - 2010
  • Sutton High School for Girls (GDST)
    2003 - 2008

Community

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