Maisie H.

FOH Supervisor at Luna Bakery & Cafe
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US

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Bio

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Credentials

  • Certified Tourism Ambassador
    -
    Dec, 2018
    - Oct, 2024

Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • FOH Supervisor
      • Aug 2021 - Present

      Work front of house including a variety of positions including cashier, barista, and food line. Help customers have the best experience including solving problems. Supervisor in charge when closing, making sure the business is secured for the night and ready for the next morning. Work front of house including a variety of positions including cashier, barista, and food line. Help customers have the best experience including solving problems. Supervisor in charge when closing, making sure the business is secured for the night and ready for the next morning.

    • United States
    • 1 - 100 Employee
    • Teen Program Coordinator
      • May 2021 - Present

      Plan, coordinate, and execute teen programming, including weekly classes and social nights. Run social media accounts as well as weekly newsletters. Plan, coordinate, and execute teen programming, including weekly classes and social nights. Run social media accounts as well as weekly newsletters.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Cashier
      • Jan 2020 - Mar 2020

      Prepare food for guests in a timely manner. Respond to guests requests regarding orders including allergies. Provide quality customer service to all guests.

    • Resident Manager
      • Aug 2018 - Mar 2020

      Manage and run the front desk of the Baker Hall East residence hall. Duties include payroll and timekeeping, leading Office Assistants that work at the front desk, running weekly staff meetings, scheduling, managing keys and more.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Destination Specialist
      • Aug 2018 - Mar 2020

      Provide visitors with an extraordinary impression of Experience Columbus and the Columbus destination. Deployed as needed at events and conferences throughout Columbus, while also working at the Visitor Centers spread throughout the city. Help both visitors and residents of the city of Columbus find new and exciting things to do. Provide visitors with an extraordinary impression of Experience Columbus and the Columbus destination. Deployed as needed at events and conferences throughout Columbus, while also working at the Visitor Centers spread throughout the city. Help both visitors and residents of the city of Columbus find new and exciting things to do.

    • United States
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Community, Programming, & Live Music Intern
      • May 2019 - Jul 2019

      Help with the Rock Hall Live summer events program to execute, and produce various events/concerts that took place during the summer of 2019. This includes managing the Lunch by the Lakes program that took place during week days, and are just some of the 100 live music events happening at the Rock Hall the summer of 2019. Tasks in this position include paying artists, taking attendance counts, backline and stage plot needs, and more. Help with the Rock Hall Live summer events program to execute, and produce various events/concerts that took place during the summer of 2019. This includes managing the Lunch by the Lakes program that took place during week days, and are just some of the 100 live music events happening at the Rock Hall the summer of 2019. Tasks in this position include paying artists, taking attendance counts, backline and stage plot needs, and more.

    • Office Assistant
      • Oct 2016 - May 2018

      Maintain the front desk at Morrill Tower on the Ohio State Campus. Distribute packages, assist with any problems that residents might have. Maintain the front desk at Morrill Tower on the Ohio State Campus. Distribute packages, assist with any problems that residents might have.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Housekeeper
      • Jan 2018 - Apr 2018

      Performed a variety of housekeeping tasks including laundry, nighttime room turndowns, and cleaning a variety of spaces within the hotel. Performed a variety of housekeeping tasks including laundry, nighttime room turndowns, and cleaning a variety of spaces within the hotel.

    • Co Teacher/Coordinator
      • May 2017 - Aug 2017

      As Coordinator I prepared for the camp by getting materials ready for the teachers and the camp altogether. As Co-Teacher I helped to run a group of 5-9 year old’s for 3 weeks, including teaching the daily science section. As Coordinator I prepared for the camp by getting materials ready for the teachers and the camp altogether. As Co-Teacher I helped to run a group of 5-9 year old’s for 3 weeks, including teaching the daily science section.

    • Counselor
      • Jul 2016 - Aug 2016

      Assisted special needs teenagers in learning to become counselors. Taught these teenagers how jobs work. Worked with other special needs children ranging from the age of 5 to 12 as well. Assisted special needs teenagers in learning to become counselors. Taught these teenagers how jobs work. Worked with other special needs children ranging from the age of 5 to 12 as well.

Education

  • Ohio State University
    Hospitality Management
    2016 - 2020

Community

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