Employment Services Coordinator

• May 2019 - Present

Career Advisor

• Nov 2016 - Jan 2019

Case Manager

• May 2015 - Oct 2016

WFD Trainer

• Jul 2012 - Apr 2015

• Market Job opportunities to job seekers through workshops, individual appointments and daily orientation sessions • Administer various instruments to assess clients aptitude, skills and job interests • Pre-screen candidates for potential interviews and make appropriate referrals to Business Services department • Administer and maintain knowledge of Federal, EEO and workforce development regulations and initiatives • Knowledge of federal and state job training legislation and other funded programs • Conduct orientation sessions twice daily for new registrants • Proctor various assessments daily • Facilitate monthly Customer Service certification classes and maintain separate tracking in Salesforce • Strategically direct workshops, design and deliver trainings and provide instruction in the pre-employment process • Monitor and evaluate progress of clients and prescribe corrective action to insure clients meet their job readiness needs • Perform client follow-up and provide status reports • Actively participate with Business Services department to fill employment opportunities, achieve job placements, and customer retention • Create new workshops and new educational approaches based on economic and workforce development needs based upon the Adult Learning Theory • Represent Michigan Works! at business functions and community events Show less

Workshop Facilitator

• Feb 2012 - Jun 2012

Facilitate all work related and life skills workshops to all Detroit MI Works! One-Stop customers. Facilitate all work related and life skills workshops to all Detroit MI Works! One-Stop customers.

Certified Literacy Tutor

• 2010 - 2012

Provides one-to-one adult goal-focused tutoring for continued educational growth. Provides one-to-one adult goal-focused tutoring for continued educational growth.