Experience

Texas Digestive Disease Consultants

• United States
• Medical Practices
• 100 - 200 Employee

• Insurance Specialist

  • Mar 2018 - Present

  Pre-verify patients seeing treatment for physician consultations and procedures. · Using various documents, determine if TDDC accepts the patient’s insurance. · Effectively communicate to patients, their financial responsibility (co-pay, deductible expenses etc.) based on their insurance coverage. · Verify patient insurance by means of phone, fax, and web. · Enter benefits data for patients accurately in EMR. · Refer complex issues to the supervisor for review and or action. · Provide quality service to patients. · Work on insurance billing projects, as assigned Excellent communication skills, both written and verbal. Proficient technical (computer) skills. Ability to multi-task and prioritize. Self-motivated with initiative. Strong sense of ethics. Show less



Fam Care Clinic

• Flower Mound Tx

• Medical Receptionist/Front Office Coordinator

  • Dec 2015 - Present

  Demonstrate the ability to multi-task with great attention to detail thriving in a high volume Medical Office Answer multi-line telephone systems in professional and personable manner resolve patients concerns. Check patients in and out Data entry Insurance verification Collect copay Obtain Prior Authorizations Schedule Medial Appointments Demonstrate the ability to multi-task with great attention to detail thriving in a high volume Medical Office Answer multi-line telephone systems in professional and personable manner resolve patients concerns. Check patients in and out Data entry Insurance verification Collect copay Obtain Prior Authorizations Schedule Medial Appointments



CVS Specialty

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Oct 2011 - Sep 2013

  Demonstrated the ability to multi-task with great attention to detail thriving in a high volume environment. Adjusted to variety of cliental with different needs demonstrated the ability to learn quickly. Answered multi-line telephone systems in professional and personable manner resolved patients concerns. Prepared overrides for patients to receive medication at different pharmacy. Implemented supervisor feedback on a quarterly basis to improve the quality of care. Obtained prescriptions from patients, physicians, and pharmacies. Faxed request to physician's office for prescriptions. Data entry. Show less



Aerotek Cvs/Caremark

• 2211 Sanders Road Northbrook IL 60062

• Clinical Communications Specialist (Contract Employee)

  • Dec 2010 - Jan 2011

  Processed prescriber reject resolution for Vendor Transistion Department by accurately researching patient modifications. Performed special projects as assigned by supervisor. Processed prescriber reject resolution for Vendor Transistion Department by accurately researching patient modifications. Performed special projects as assigned by supervisor.



Preferred Homecare

• 3554 Ruffin Road San Diego Ca 92123

• Customer Service Representative - Rehabilitation

  • May 2007 - Jun 2010

  Executed all duties and responsibilities independently and as a vital team player. Reviewed and processed all incoming orders consistent with the terms of the insurance policy and obtained authorization from contracted payees as needed. Scheduled appointments for evaluations, deliveries for repairs and rehabilitation. Entered a high volume of customer account information into proprietary system. Calculated co-pay and private pay for equipment supply. Executed all duties and responsibilities independently and as a vital team player. Reviewed and processed all incoming orders consistent with the terms of the insurance policy and obtained authorization from contracted payees as needed. Scheduled appointments for evaluations, deliveries for repairs and rehabilitation. Entered a high volume of customer account information into proprietary system. Calculated co-pay and private pay for equipment supply.



Spherion - CVS/Caremark

• 2100 E Cook Road Buffalo Grove IL 60089

• Enrollment Coordinator (Contract Employee)

  • Aug 2004 - May 2006

  Entered data and maintained physicians information into corporate database. Exported patient referral information from the database and assigned each referral to other Enrollment Coordinators. Sent fax receipt acknowledgement to physicians for new customer referrals. Entered data and maintained physicians information into corporate database. Exported patient referral information from the database and assigned each referral to other Enrollment Coordinators. Sent fax receipt acknowledgement to physicians for new customer referrals.



Atria Collwood Knolls

• 5308 Monroe Avenue San Diego Ca 92105

• Administrative Director

  • Oct 1996 - May 2003

  Supervised staff of two receptionist to include scheduling, training, coaching and development. Scheduled and conducted tours of the facility to prospective residents and their family members. Managed personnel, client and employees concerns, and residential issues. Performed general accounting functions to include account payable, account receivable, ledgers and deposits. Enthusiastically greeted 30 plus patients daily, efficiently assessed patient needs and/or directed them to appropriate resources. Answered multi-line telephone systems in a professional and personable manner and took accurate messages. Prepared and maintained over 125 personnel and patient charts accurately and efficiently. Show less