Counsellor & Student Support Executive

• Aug 2022 - Present

A. Core Accountabilities (Counsellor) - Provided counseling services to students (i.e. individual and group counseling sessions) - Managed students' records of counseling sessions. - Maintained confidentiality of counseling sessions and reports strictly. - Adhered to the code of ethics of the Lembaga Kaunselor Malaysia. - Planned and monitored counseling activities and programs. - Collaborated with academic staffs in organizing activities to enhance students' performance in academic. - Involved in endorsements of students’ final examination results. - Spread awareness on mental health topics to students and ICAN staffs. B. Core Accountabilities (Student Support Executive) - Assisted the processes and procedures (SOPs) of the Student Support Office. - Regularly kept and monitored the records of students' database. - Updated students' data in the E-IPTS and LJM systems. - Provided assistance in checking student attendance and their attendance summary. - Assisted Bursary in attending students’ applications for additional financial aid. - Planned and coordinated registrations and orientations for new students. - Participated in extra-curricular activities organized for students. - Provided assistance for hostel accommodation management (i.e. placement, maintenance, spot-checks). C. Teaching Accountabilities - Has a valid teaching permit. - Taught Developmental Psychology and Thinking Skills subjects for certificate and diploma level programmes under the Faculty of Health Sciences, Faculty of International Business and Economics, and Higher Education Program. D. Other Accountabilities - Assisted the Marketing Team by joining roadshows for students’ recruitments. - Assisted the Examination Unit by invigilating Midterm and Final Examinations. - Assisted the Human Resource Unit by conducting interviews for potential candidates. - Assisted the Quality Unit by preparing documents for the MQA audits. Show less

Protege

• Jul 2022 - Jul 2022

Accountabilities - Summarized and analyzed psychological assessment results of EPF employees. - Developed educational materials on mental health topics. - Assisted in the coordination and facilitation of workshops and training sessions. Accountabilities - Summarized and analyzed psychological assessment results of EPF employees. - Developed educational materials on mental health topics. - Assisted in the coordination and facilitation of workshops and training sessions.

Trainee Counselor

• Oct 2021 - May 2022

Accountabilities - Provided individual and group counseling sessions to UNITEN students. - Managed students' records of counseling sessions. - Maintained confidentiality of counseling sessions and reports strictly. - Adhered to the code of ethics of the Lembaga Kaunselor Malaysia. - Delivered mental health talks for UNITEN students in rebranded weekly “Lighthouse by SGU” sessions. - Coordinated and conducted invited mental health talks for various stakeholders outside of UNITEN. Show less

Teacher

• Jul 2020 - Sep 2021

Accountabilities - Taught two subjects, Science and Mathematics, to elementary-level students. - Managed instructional resources, teaching aids, and materials for teaching. - Involved in Parents-Teachers' Day to provide regular updates on students' academic performance, social development, and overall well-being to parents and guardians. - Developed and delivered engaging and interactive online lessons to students, utilizing various digital tools and platforms during the COVID-19 pandemic. Show less

Research Assistant

• Mar 2019 - Dec 2019

Accountability - Assisted in the coordination and administration of a community project focused on providing family intervention for female youth offenders at a women's protection center in Sabak Bernam, Selangor. Accountability - Assisted in the coordination and administration of a community project focused on providing family intervention for female youth offenders at a women's protection center in Sabak Bernam, Selangor.

Research Fellow

• Jun 2017 - Nov 2017

Accountabilities - Analyzed the results from Student Experience in the Research University (SERU) Spring 2016 surveys and extracted significant students’ meaningful experiences at the University of Iowa. - Worked closely with the project mentor to contribute to the overall project's objectives. - Presented the major finding regarding students’ self-awareness during the University of Iowa Fall Undergraduate Research Festival 2017. Accountabilities - Analyzed the results from Student Experience in the Research University (SERU) Spring 2016 surveys and extracted significant students’ meaningful experiences at the University of Iowa. - Worked closely with the project mentor to contribute to the overall project's objectives. - Presented the major finding regarding students’ self-awareness during the University of Iowa Fall Undergraduate Research Festival 2017.

UI University Catering Food Service Worker

• Jan 2016 - May 2016