Experience

H1 Healthcare Australia P/L

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Client Liaison Service Manager

  • Sep 2021 - Present

  As a Client Liaison Service Manager, I take pride in providing effective leadership and guidance to our dedicated allocation team and client service coordinators. My commitment lies in fostering positive and enduring relationships with our valued clients. Creating a productive and motivating work environment is at the core of my responsibilities, as I am dedicated to addressing any issues or disputes promptly and efficiently, ensuring utmost client satisfaction. With a focus on the aged care and disability industries, I actively contribute to the provision of national staffing solutions, ensuring our clients receive top-notch services tailored to their needs. My passion for delivering exceptional client experiences drives me to excel in this role and make a meaningful impact on both clients and our team. #ClientLiaison #Leadership #RelationshipBuilding #ClientSatisfaction #AgedCare #DisabilityServices Show less



HMV Ingenieros

• Colombia
• Oil and Gas
• 700 & Above Employee

• Custom and Transport Analyst

  • Oct 2013 - Mar 2018

  ● Analyze, coordinate and monitor the supply chain for all electrical equipment, compliance with the standards and time-frames established by the schedule of the customer's projects ● Document the processes of import, export and transport in compliance with legal requirements. ● Constant update of shipment times to meet the deadlines established in each project. ● Planning routes of transport, meeting physical requirements, analyzing budgets, and processing shipments. ● Evaluation and review of areas of supply-chain operations that may require improvement. Show less



Agencia de AduanasAviatur S.A. Nivel 1

• Medellín, Antioquia, Colombia

• In-house Coordinator for Commercial Accounts and Plan Vallejo

  • Jun 2012 - Oct 2013

  Reviewing and controlling documentation and information regarding each import process of the customer HMV Ingenieros Ltda. Supply and transmit documentation and information between the importer, the Logistics Group of Aviatur, and all the agents that were involved in the operation to ensure compliance in the timing of each one of the operations entrusted to me. ● Organizing and managing national and international transportation. ● Analyzing and optimizing logistical processes. ● Reviewing, preparing, and routing purchase orders. ● Ensuring the safe and timely pick-up and delivery of shipments after the import process is completed. Show less



Agencia de Aduanas Aviatur S.A. Nivel 1

• Medellín, Antioquia, Colombia

• Import Coordinator

  • Apr 2011 - Jun 2012

  Responsibilities: To review and control documentation and information regarding each import process from different customers, and transmit the documents and information to the logistics group of Aviatur and all agents that were involved in the operation, ensuring compliance with time-frames of each one of the operations entrusted to me. ● Inform customer about import requirements according to their products. ● Reviewing, preparing, and routing documents to prepare import declarations. ● Reviewing the draft of import declarations. ● Informing customers during the import process until completion. ● Preparing pre-invoice service. Show less



BYCSA SA

• Medellín, Antioquia, Colombia

• Purchasing Assistant

  • Sep 2010 - Apr 2011

  ● Shipping, reception and organisation of documentation for customs, transport, and accounting agencies. ● Opening import files and tracking folders. ● Requesting quotes and booking international transport for different types of equipment. ● Tracking international shipments. ● Follow-up of shipments and procedures of the customs agency and transportation ● Shipping, reception and organisation of documentation for customs, transport, and accounting agencies. ● Opening import files and tracking folders. ● Requesting quotes and booking international transport for different types of equipment. ● Tracking international shipments. ● Follow-up of shipments and procedures of the customs agency and transportation