Mailani Madera
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Bio
Experience
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Johnny Was
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United States
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Retail Apparel and Fashion
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100 - 200 Employee
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Dec 2014 - Present
• Communicated with the merchandise manager to prioritize projects and workflow• Create, update, maintained and ensured correctness and consistency in the item master, including product set up; design, revise and uphold key merchandising and merchandising finance reports • Assisted the retailing manager with customer service, orders, stock selection, products presentation
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Jun 2014 - Dec 2014
• Answer incoming calls• Respond to all customer Inquires and complaints • Generate weekly sales reports• Process Returns & Exchanges• Receive inventory for new deliveries each month• Maintain monthly sales goals
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Nov 2013 - Jun 2014
• Process orders in an organized and timely fashion• Complete International Customs papers and NAFTA’s• Assist with Customer Service• Keep track of inventory
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Isis Bridal
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United States
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Public Relations and Communications Services
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Key Holder/Bridal Consultant
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Jan 2011 - Jan 2012
• Provide excellent customer service and a positive work environment • Consult and pull items for clients • Balanced out registers • Provide excellent customer service and a positive work environment • Consult and pull items for clients • Balanced out registers
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Retail Sales Associate
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Aug 2007 - Dec 2010
• Maintained knowledge of promotions, policies and practices • Assisted customers with any and all shopping needs • In charge of facing product and restocking • Maintained knowledge of promotions, policies and practices • Assisted customers with any and all shopping needs • In charge of facing product and restocking
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Education
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Fashion Institute of Design & Merchandising
Beauty Industry Merchandising and Marketing -
Great Oak High School