Experience

ExpressGroup

• Germany
• Financial Services
• 1 - 100 Employee

• Customer Service Lead

  • Nov 2021 - Present



Mindpearl

• South Africa
• Outsourcing/Offshoring
• 500 - 600 Employee

• Customer Sales and Service Manager

  • Feb 2011 - Oct 2016

  Mindpearl Limited Cape Town In charge of the Weight Watchers International account which consists of numerous teams that work on 5 markets and 8 languages. Verantwortlich für den Weight Watchers International Account der aus mehreren Teams bestand die auf fünf Märkten und in acht Sprachen arbeiteten. Mindpearl Limited Suva/ Fiji Relocated to Suva/ Fiji as Customer Sales and Service Manager and was in charge of opening the account in the Fiji branch of the company in July 2012. Returned to the Cape Town office in December 2012 in time for the Weight Watchers Winter Diet season Campaign ramp up on the account. Relocation nach Suva/ Fiji als Customer Sales and Service Manager für die Firma und öffnete dort den Account im July 2012. Rücktransfer nach Kapstadt für die Weight Watchers Winter Diet Season Kampagne und die dazugehörige Erweiterung des Accounts. From October 2015 - October 2016 - German and UK market for Weight Watchers International in home office due to personal relocation. Show less



Bookabed

• Cape Town South Africa

• Self employed, Website Owner

  • May 2009 - Feb 2011

  Self employed, Website Owner Bookabed Accommodation website for South Africa Selbstständig, Website Besitzer Bookabed Unterkunftswebsite für Süd Afrika Self employed, Website Owner Bookabed Accommodation website for South Africa Selbstständig, Website Besitzer Bookabed Unterkunftswebsite für Süd Afrika



The Liz McGrath Collection

• South Africa
• Hospitality
• 1 - 100 Employee

• Sales Executive

  • Jan 2008 - Feb 2009

  Sales&Marketing for the three properties. Monthly/ yearly reports on all matters related to finance/ movement/ occupancies/ sales. Building and maintaining of relationships. Daily duties which enable running of the department. Sales&Marketing für die drei Grundstücke der Hotel Kette. Monatliche/ jährliche Reports bezüglich auf Finanzen/ Statistiken/ Verkaufzahlen. Aufbau und pflegen von Beziehungen. Tägliche Pflichten die für die Leitung der Abteilung wichtig waren. Sales&Marketing for the three properties. Monthly/ yearly reports on all matters related to finance/ movement/ occupancies/ sales. Building and maintaining of relationships. Daily duties which enable running of the department. Sales&Marketing für die drei Grundstücke der Hotel Kette. Monatliche/ jährliche Reports bezüglich auf Finanzen/ Statistiken/ Verkaufzahlen. Aufbau und pflegen von Beziehungen. Tägliche Pflichten die für die Leitung der Abteilung wichtig waren.



TRIO International Catering Ltd.

• Beijing/ China

• Sales & Marketing Manager

  • Aug 2006 - Aug 2007

  Establishment consisting of four venues Bar/ Fine dining restaurant/ Cigar&Wine Lounge/ Live music outdoor venue Duties consisted of general Sales&Marketing/ PR/ Events/ in charge of sourcing bands and live acts/ business development in international market (commercial and diplomatic) Das Etablissement besteht aus vier Teilen. Bar/ Fine Dining Restaurant/ Cigar&Wine Lounge/ Live Music Outdoor Venue Allgemeine Sales & Marketing Abläufe/ PR der Firma/ Events/ neue Bands und Live Acts zu sourcen/ Business development im internationalen Markt (Commercial und Diplomatisch) Show less



Berlitz Language School

• Beijing/ China

• Teacher German/ English

  • Jun 2006 - Jul 2006

  Teaching German and English to children and adults in private/ school/ corporate classes Unterricht für Kinder und Erwachsene Privat/ Schulen/ Unternehmen Teaching German and English to children and adults in private/ school/ corporate classes Unterricht für Kinder und Erwachsene Privat/ Schulen/ Unternehmen



The Kerry Centre Hotel/ Shangri-la Hotel Group

• Beijing/ China

• Sales Manager for Diplomatic/ Embassy Sales

  • Jul 2005 - Jun 2006

  In charge of the Embassy/ Diplomatic Business of the hotel and general Business Development/ Room sales/ diplomatic delegations/ head of states visits/ diplomatic events and functions Zuständig für den Botschaft und Diplomaten Markt des Hotels und generelles Business Development/ Verkauf/ diplomatische Delegationen/ Staatsbesuche/ diplomatische Events In charge of the Embassy/ Diplomatic Business of the hotel and general Business Development/ Room sales/ diplomatic delegations/ head of states visits/ diplomatic events and functions Zuständig für den Botschaft und Diplomaten Markt des Hotels und generelles Business Development/ Verkauf/ diplomatische Delegationen/ Staatsbesuche/ diplomatische Events



Hotel Ambassador Berlin

• Berlin/ Germany

• Internship as Sales Assistant

  • Jul 2004 - Dec 2004

  Daily sales activities/ telemarketing & sales/ business/ development of overseas Clients Allgemeine Verkaufsaktivitäten/ Telemarketing/ Business Development für internationale Neukunden Daily sales activities/ telemarketing & sales/ business/ development of overseas Clients Allgemeine Verkaufsaktivitäten/ Telemarketing/ Business Development für internationale Neukunden



Town House Hotel

• Cape Town/ South Africa

• Internship in Food & Beverage Department

  • Dec 2002 - Jun 2003

  Daily departmental duties such as service/ stocktake/ kitchen Service Allgemeine Aufgaben in der Abteilung unter anderem Küchendienst/ Restaurant/ Service/ Inventur Daily departmental duties such as service/ stocktake/ kitchen Service Allgemeine Aufgaben in der Abteilung unter anderem Küchendienst/ Restaurant/ Service/ Inventur



Nederburg Wine Auction

• South Africa

• Food & Beverage Support

  • Apr 2002 - Apr 2002

  Food & Beverage Support at the Nederburg Wine Auction Food & Beverage Support at the Nederburg Wine Auction



O.F.G.Trading (PTY)LTD

• Cape Town/ South Africa

• Personal Assistant to Managing Director

  • Sep 1999 - Dec 1999

  Personal Assistant to Managing Director Personal Assistant to Managing Director