Maik Frickmann

Service Account Manager at Reist Telecom AG
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Contact Information
us****@****om
(386) 825-5501
Location
Schwyz, Schwyz, Switzerland, CH

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Bio

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Credentials

  • Agiles Projektmanagement
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Business Englisch: Small Talk
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Change Management – Grundlagen
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Coaching-Skills für Führungskräfte
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Digitale Transformation im Unternehmen
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Führung im 21. Jahrhundert
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Management-Tipps
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Mit Fragen kritisches Denken und Neugierde fördern
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Veränderung vorantreiben
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Virtuelle Teams führen
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Die 7 schlimmsten Kommunikationsfehler
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Körpersprache für Führungskräfte
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • IBM Profession Champion 2020
    IBM
    Jul, 2020
    - Oct, 2024
  • Senior Delivery Partner Executive certified Thought Leader
    IBM
    Apr, 2020
    - Oct, 2024
  • Global Sales School
    IBM
    Oct, 2019
    - Oct, 2024
  • Delivery Project Executive
    IBM
    May, 2018
    - Oct, 2024
  • Certified Mentor
    IBM
    Jan, 2018
    - Oct, 2024
  • Enterprise Design Thinking
    IBM
    Dec, 2017
    - Oct, 2024
  • ITIL V3 Foundation certified
    IBM
    Feb, 2013
    - Oct, 2024

Experience

  • Reist Telecom AG
    • Switzerland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Account Manager
      • Apr 2023 - Present

  • Adnovum
    • Switzerland
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Senior Customer Success Manager
      • Oct 2020 - Mar 2023

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Delivery Project Executive
      • Jan 2017 - Sep 2020

      Lead Global Account Team

    • Consultant and Delivery Project Executive
      • Jan 2015 - Dec 2017

      Lead Transition Team and Implemantation - Global Contract

    • Client Avalability Leader
      • Jan 2010 - Dec 2014

      Technical Consultant and Technical Account Management for Enterprise Availability Management

  • ITRIS Maintenance AG
    • Switzerland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Support Engineer
      • Jan 2003 - Dec 2009

      Team Lead Hard- and Software Support, Senior Engineer

    • Customer Engineer
      • Dec 1998 - Dec 2002

      Technical Support

Education

  • Middlesex University London
    Master of Business Administration - MBA
    2020 - 2022
  • Ingenieurschule für Maschinenbau Leipzig
    1988 - 1991

Community

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