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Hannu Karvonen

Maiju has one of the most positive attitudes I have come across. She has a broad experience from different domains and learns new things quickly. I have also noticed her can-do attitude in different situations: she has always delivered what is expected - and often even more. Would definitely recommend her for UX and other user-related work!

Aino Mensonen

I’ve known Maiju since the first grade. We’ve worked closely in same team first at KCL and later at VTT for 8 years. Maiju is a multitalented scientist, expert in paper science, user-centric studies and user experience. She is very productive in writing scientific papers; she is super in finding the background materials, writing the part of previous studies and explaining the scientific frame for the paper. Maiju takes the initiative and inspires others to collaborate. She is a good listener and excellent facilitator. Maiju is a hearty co-worker, whom you always can count on; she’ll deliver what she has promised in agreed time schedule.

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Experience

    • Finland
    • Government Administration
    • 1 - 100 Employee
    • Lead Assessor
      • Nov 2021 - Present

      - Lead assessor for testing laboratories - Member of the responsibility team in Tukes - Lead assessor for testing laboratories - Member of the responsibility team in Tukes

    • United Kingdom
    • Civil Engineering
      • Aug 2016 - Nov 2021

      - Technical Customer Service Manager of pilot paper machine and stock preparation system at KCL Pilot Plant- Quality Manager at KCL Laboratory

      • Mar 2016 - Jan 2018

      - Technical Customer Service Manager of paper machine and stock preparation at KCL Pilot Plant- Development of the service portfolio in KCL Laboratory- Quality Manager

      • Sep 2015 - Mar 2016

      - Development of quality system for laboratory services- Development of service portfolio- Participating Projects and sustainable growth F.E.C.

    • Vietnam
    • Advertising Services
      • Jan 2014 - Apr 2015

      - User-centric development of control systems in process industry- Development of on-the-job learning applications.- Customer-based modularization of industrial services.- Quality assistant for two research areas both with over 100 employees.

      • Jun 2009 - Dec 2013

      Project manager and researcher in several projects concerning user-centric development of novel media concepts. Project examples:- Novel service for delivering news and event information utilizing mobile augmented reality technology. Service development with potential users. Outcomes: fully functional prototype and business model concept.- The effects of augmented reality applications on shopping behaviour. Acceptance evaluation of current augmented reality applications from consumer and advertiser viewpoint.- The opportunities of augmented reality in media business and its effects on the business model.- Community publishing. User-centric development of a novel print product concept and development of the business model for the concept.- Future magazine. The servitization and development of magazine publishing business and its effects on value network of magazine publishing.- Research project concerning modelling and customer-centric development of sales and delivery process of a machine supplier for process industry.Quality assistant for three research areas, all with approximately 50 employees. Show less

      • Dec 2002 - Jun 2009

      - Project manager and researcher in several projects concerning customer-centric development of print products and product quality. - Dissertation on magazine’s quality from the viewpoint of paper industry’s customers.

      • Nov 2001 - Nov 2002

      - Project portfolio management in the End Products and Environment research area.- Responsible for organizing KCL Printing School.- Lecturer in KCL Printing School.

      • Nov 2000 - Oct 2001

      - Development of laboratory testing methods and laboratory practices.- Quality management- Sales and customer service. - Manager for chemical pulp testing group.

    • Research Assistant
      • Oct 1997 - Dec 1999

      - Development of laboratory testing methods. - Development of quality system for laboratory services - Development of laboratory testing methods. - Development of quality system for laboratory services

Education

  • Teknillinen korkeakoulu-Tekniska högskolan
    D. Sc. (Tech.), Paper Technology
    2003 - 2009
  • Teknillinen korkeakoulu-Tekniska högskolan
    Master of Science (Eng.), Major Subject: Paper Technology, Minor Subject: Environemental Technology
    1991 - 1997

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