Experience

MazingDay

• Luxembourg
• Travel Arrangements
• 1 - 100 Employee

• Co-Founder & Sourcing Manager

  • Oct 2020 - Present

  - Designing and implementing processes to automate the sourcing of data (=leisure activities) on a large scale in the UAE and Europe. - Directing a team of Middle-Eastern based call-center agents in charge of data sourcing. - Closely monitoring and taking all necessary steps to ensure data quality. - Handling all other responsibilities associated with data sourcing in UAE and Europe including (but not limited to) hiring, budgeting, planning, communication and strategy. - Designing and implementing processes to automate the sourcing of data (=leisure activities) on a large scale in the UAE and Europe. - Directing a team of Middle-Eastern based call-center agents in charge of data sourcing. - Closely monitoring and taking all necessary steps to ensure data quality. - Handling all other responsibilities associated with data sourcing in UAE and Europe including (but not limited to) hiring, budgeting, planning, communication and strategy.



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Events Manager @ Arabian Adventures MIE

  • Apr 2018 - Mar 2020

  Sold the U.A.E. to French companies as a destination for their meetings & incentives. EVENTS: Handled all projects from A to Z: - Designed and submitted projects to clients, incl. budgets, in accordance with their requirements. - Drafted contracts once projects were approved. - Pre-planned the projects with suppliers incl. negotiating rates, booking and handling payments for all bespoke services (accommodation and ground services). - Drafted detailed event rollout plans respecting all operational constraints. - Organized and performed site inspections with clients prior to the events. - Managed events on-site incl. venue pre-checks, pre-con meetings, coordinating operations with suppliers and clients and ensuring that events run smoothly from start to finish. - Handled file closures incl. event debriefs with clients and suppliers, collecting all suppliers invoices and preparing and submitting final invoice to clients. - Issued budgets, supplier payments and client invoices on Meeting Box™ (Event Management Software). SALES & MARKETING: - Focused on developing the French market share within a dedicated team of 3 French-speakers. - Worked as a team on a thorough market analysis in order to define and implement a strategy to increase market share (new pricing strategy, developing new products/services, identifying key selling points, personalizing customer relationship). - Updated and uploaded all relevant client, supplier and project data into 'Salesforce' (CRM Software). - Developed the company database incl. suppliers' price lists and Powerpoint presentations for clients. Show less



Magic Arabia

• Dubai, United Arab Emirates

• Project Manager, Meetings & Incentives

  • Nov 2017 - Mar 2018

  Sold the U.A.E. and Oman to French companies as a destination for their meetings & incentives. - Handled all projects from A to Z incl. drafting proposals, pre-planning, operations and file closure. - Developed a database incl. suppliers' price lists and Powerpoint presentations for clients. Sold the U.A.E. and Oman to French companies as a destination for their meetings & incentives. - Handled all projects from A to Z incl. drafting proposals, pre-planning, operations and file closure. - Developed a database incl. suppliers' price lists and Powerpoint presentations for clients.



Kuoni Group

• Switzerland
• Travel Arrangements
• 400 - 500 Employee

• Project Manager - Meetings, Incentives, Sports Hospitality & Cruises

  • Oct 2014 - Oct 2017

  Sold the French Riviera to international companies as a destination for their meetings, incentives & sporting events. - Handled all projects from A to Z incl. drafting proposals, pre-planning, operations and file closure. - Issued budgets and invoices with in-house software 'Atlas'. SPECIAL PROJECTS HANDLED IN 2015/2016: - Organized and coordinated events for official sponsors, partners and stakeholders of the UEFA EURO 2016™ soccer tournament in France. - Organized all pre/post-cruise programs in the South of France for an Australian cruise line. Show less



Toronto 2015 Pan/Parapan American Games Organizing Committee

• Toronto, Canada Area

• Trilingual Receptionist and Administrative Assistant

  • Aug 2013 - Dec 2013

  - Handled projects such as organizing and coordinating events for the French speaking community of Ontario and setting up new office administration procedures. - Coordinated logistics for meetings, official events and greeted high profile guests in three languages: English, French and Spanish. - Answered all types of requests from the staff and general public in said languages. - Translated content for official release on social media and website. - Established and maintained filing and other record keeping systems. Show less



Nest - Destination Management Company

• Greater New York City Area

• Assistant Project Manager - Meetings & Incentives (Trainee)

  • May 2011 - Nov 2011

  Sold the U.S. (all parts of the country) to French companies as a destination for their conferences, seminars & incentives. - Drafted and submitted projects and budgets in accordance with clients' requests. - Worked on developing the offer in order to meet costumers' demand. - Negotiated rates and services with suppliers in order to increase competitiveness. - Assisted project managers for site inspections and event coordination. Sold the U.S. (all parts of the country) to French companies as a destination for their conferences, seminars & incentives. - Drafted and submitted projects and budgets in accordance with clients' requests. - Worked on developing the offer in order to meet costumers' demand. - Negotiated rates and services with suppliers in order to increase competitiveness. - Assisted project managers for site inspections and event coordination.



Eurofood Depot - European Gourmet Food Retailer

• Greater San Diego Area

• Marketing, Sales & Customer Relations Assistant (Trainee)

  • Dec 2010 - Mar 2011

  - Developed a communication plan involving functions such as writing articles, newsletters, performing mass mailing and new communication’s vehicles on social networks. - Expanded the product line available on the website and handled online orders. - Ran the retail location with duties entailing the management of stocks, supplies and sales. - Developed a communication plan involving functions such as writing articles, newsletters, performing mass mailing and new communication’s vehicles on social networks. - Expanded the product line available on the website and handled online orders. - Ran the retail location with duties entailing the management of stocks, supplies and sales.



Briara Trading Co. - Garment Importer and Wholesaler

• Greater Philadelphia Area

• International Buyer (Intern)

  • Feb 2009 - Jul 2009

  - Worked on extending international supplier network into Asia. - Negotiated new supplier contracts. - Handled the procedures for purchasing and importing goods. - Took part in increasing supply and expanding offerings to meet customer demand. - Participated in the improvement of price competitiveness and profit margins. - Worked on extending international supplier network into Asia. - Negotiated new supplier contracts. - Handled the procedures for purchasing and importing goods. - Took part in increasing supply and expanding offerings to meet customer demand. - Participated in the improvement of price competitiveness and profit margins.