Mai Vang
Surgical Coordinator at Woolfson Eye Institute- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
Hmong -
Topline Score
Bio
Credentials
-
Cosmetologist [Master]
Health and Style InstituteOct, 2020- Nov, 2024 -
Medical Assisting
Everest Institute
Experience
-
Woolfson Eye Institute
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Surgical Coordinator
-
Apr 2022 - Present
Surgical coordinator for cornea and cataract provider Surgical coordinator for Oculoplastics surgeon Creating surgical coordinating training materials for Oculoplastics team Greeting patients in prompt, professional and personable manner Counseling patients regarding surgery hand surgical procedures, both in office and by telephone Assisting in screening patient phone calls or walk-ins and answering patient questions Scheduling office and hospital surgery with pre-op and post-op follow up appointments Preparing consent forms for patients specific surgical procedures Initiating financial arrangements for patients when necessary Contacting patients and assuring their compliance with pre-op orders Confirming patient surgery arrivals times and reviewing post-op instructions Professionally informing patients about co-pays, payment policies and location information Show less
-
-
-
Ophthalmic Plastic & Cosmetic Surgery
-
Atlanta, Georgia, United States
-
Medical Assistant
-
Dec 2020 - May 2022
Performed data entry task to document patient records on the administrative and clinical side Coordinated daily office activities for a smooth clinic flow, welcomed patients, checked patients in/out and scheduled appointments Prepared exam/procedures rooms and assisting physician with medical procedures/surgeries (ie: styes/chalazions, blepharoplasty, brow lifts, ptosis repairs etc) Sterilized medical instruments following protocol accordingly Created patient surgery information packets in work place database for pre/post care instructions for optimal care Verified patient insurances, handled prior authorizations, collected payments due prior to surgeries Scheduled patient surgeries and review pre/post op instructions with patients for clarifications Assisted patients pre/post surgeries during surgery days and flipped rooms for the next surgery case Distributed H&P’s to patients PCP and/or Specialist for surgery clarence Facilitated communication between physician, patients and outside providers Called patients to go over surgery questions and confirm surgery arrival times Handled all back office inventory supply orders for both in office and the Anesthesia team Show less
-
-
-
Atlanta Institute for Facial Aesthetic Surgery
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Office Coordinator/Surgery Coordinator
-
May 2019 - Mar 2020
Supervised and trained new hires along with front desk management Scheduled cosmetic surgeries, consultations, pre/post appointments and in-office procedures Obtained insurance verifications, prior authorizations for surgeries and pre-certifications for Botox Bells Palsy, Migraines and TMJ Consulted with patients on functional/cosmetic surgery procedures and costs Maintained Allscripts EMR, Allscripts PM, Mirrors, Rendia: data entry, photos, scanning documents into patient EMR for both Aesthetics and ENT offices Assisted in the development of a membership-based program with BluePay, Payeezy, DermPro Maintained MyMedLeads to attract new patients, increase patient retention, boost sales and improve ROI Maintained DoctorConnect to assist with appointment confirmations and patient interactions Maintained Brilliant Distinctions, ClassPass and TouchMD Handled end of day reconciliations for each patient seen, product purchases, payments, billing and coding, charges and inventoried products along with inform and enhance quotes Show less
-
-
-
Oculus Plastic Surgery
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Surgery Coordinator
-
Mar 2019 - Apr 2019
-Handled administrative duties relevant to surgical operations and verified insurance benefits -Acted as a liaison and coordinated information flow between PCP, patients and hospitals -Maintained doctor schedule and updated anesthesiologist team regarding surgery cases -Scheduled outpatient functional/cosmetic patient surgeries and patient record keeping -Submitted clinicals to insurance companies in order to obtain pre-certifications for surgeries -Created cosmetic surgery quotes and collected surgery payments prior to surgery dates Show less
-
-
-
-
Patient Care Coordinator
-
Jan 2017 - Mar 2019
Handled high volume of patient calls, scheduled patient appointment for dermatological, Cosmetics and Aesthetics visits Assisted in patient education for Aesthetic services, Dermal Fillers, Injectables and skin products Handled cash payments for insurance copays, deductibles and cosmetics Maintained Brilliant Distinctions, Aspire and providers schedules Assisted in maintaining product inventory Handled high volume of patient calls, scheduled patient appointment for dermatological, Cosmetics and Aesthetics visits Assisted in patient education for Aesthetic services, Dermal Fillers, Injectables and skin products Handled cash payments for insurance copays, deductibles and cosmetics Maintained Brilliant Distinctions, Aspire and providers schedules Assisted in maintaining product inventory
-
-
-
Atlanta Hand Specialist
-
United States
-
Medical Practices
-
1 - 100 Employee
-
Medical Receptionist
-
Dec 2015 - Jan 2017
Coordinated daily administration of doctors, staff, visitors and patients Welcomed, greeted patients/visitors, assisted patients and answered patient inquiries Scheduled appointments, verified patient insurance and collected surgery payments Handled medical records request and record keeping Coordinated daily administration of doctors, staff, visitors and patients Welcomed, greeted patients/visitors, assisted patients and answered patient inquiries Scheduled appointments, verified patient insurance and collected surgery payments Handled medical records request and record keeping
-
-
-
Audiological Consultants of Atlanta
-
Atlanta, Georgia, United States
-
Support Staff
-
Jun 2015 - Oct 2015
Screened high volume of internal/external weekly and monthly live streams Scheduled patient appointments, verified authorizations from third-party discount programs for hearing aid devices Assisted Audiological Assistants with cleaning hearing aids and inspections Verified insurances, filed claims, filed charts and handled medical records requests Screened high volume of internal/external weekly and monthly live streams Scheduled patient appointments, verified authorizations from third-party discount programs for hearing aid devices Assisted Audiological Assistants with cleaning hearing aids and inspections Verified insurances, filed claims, filed charts and handled medical records requests
-
-
-
Atlanta Clinical Care
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Medical Receptionist
-
Sep 2013 - Jun 2015
Assisted patients in a clinical setting, scheduled, confirmed patient appointments Scheduled medical representative luncheons Handled patient sensitive information according to HIPAA regulations Assisted on the clinical side with patient vitals, prepped/cleaned patient rooms and changed wound dressings Verified insurance benefits and handled medical records requests Assisted patients in a clinical setting, scheduled, confirmed patient appointments Scheduled medical representative luncheons Handled patient sensitive information according to HIPAA regulations Assisted on the clinical side with patient vitals, prepped/cleaned patient rooms and changed wound dressings Verified insurance benefits and handled medical records requests
-
-
-
Concentra
-
United States
-
Wellness and Fitness Services
-
700 & Above Employee
-
Medical Assistant
-
Jul 2010 - Jun 2013
Obtained vitals, performed test appropriate to skill level or ordered from potential employer Assisted in physicals, drug screen collections, ensured preparations for appropriate shipment and laboratories Scheduled appointments, insurance verifications, STAT referrals and completed daily dictations for billing/charges Collected office visit payments and maintained communication with referred employers on stats Obtained vitals, performed test appropriate to skill level or ordered from potential employer Assisted in physicals, drug screen collections, ensured preparations for appropriate shipment and laboratories Scheduled appointments, insurance verifications, STAT referrals and completed daily dictations for billing/charges Collected office visit payments and maintained communication with referred employers on stats
-
-
-
LexisNexis
-
Duluth, GA
-
Records Coordinator
-
Sep 2002 - Sep 2009
Data entry, researched and verified employments and references Ordered and retrieved NCIC, GCIC and Financial reports due to employment verifications authorized by the potential employee Entered vehicle identification numbers to obtain car reports for verifications Researched and reviewed public record information from websites, electronic access court systems Interpreted criminal records, other types of relevant information from courts, state agencies, and independent contractors performed by field research Obtained incident reports by researching through internal and external database to meet customer expectations Demonstrated ability to meet and/or exceed established departmental goals for productivity and accuracy Show less
-
-
Education
-
1996 - 2000
Merced High School
High School Diploma, General Studies -
2009 - 2010
Everest Institute-Norcross
Medical Assisting -
2016 - 2018
Health and Style Institute
Licensed Master Cosmetologist, Cosmetology/Cosmetologist, General
Community
