Mai Hoang
Front Desk Supervisor at The Broadview Hotel Toronto- Claim this Profile
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Bio
Credentials
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Creating Your Strategic Marketing Plan
LinkedInJan, 2021- Nov, 2024 -
Creating a Connection Culture
LinkedInJan, 2021- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInJan, 2021- Nov, 2024 -
Diversity Recruiting
LinkedInJan, 2021- Nov, 2024 -
Online Marketing Foundations
LinkedInJan, 2021- Nov, 2024 -
Strategic Thinking
LinkedInJan, 2021- Nov, 2024 -
Sustainability Strategies
LinkedInJan, 2021- Nov, 2024 -
Values and Ethics: Case Studies in Action
LinkedInJan, 2021- Nov, 2024 -
Food Safety Certification
TrainCan, Inc.Feb, 2019- Nov, 2024 -
Cvent Supplier Network
CventSep, 2021- Nov, 2024 -
CPR/AED/First Aid
Canadian Red CrossJan, 2018- Nov, 2024
Experience
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The Broadview Hotel Toronto
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Canada
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Hospitality
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1 - 100 Employee
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Front Desk Supervisor
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Oct 2022 - Present
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Front Desk Agent
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Jun 2022 - Oct 2022
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WILLIAM-SONOMA STORES, INC
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United States
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Individual and Family Services
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1 - 100 Employee
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Sales Associate
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Oct 2021 - Apr 2022
• Presented different selling techniques and customer relation-building skills to advertise and drive direct sales, cross-sales, and up-sales in a high-volume environment.• Operated Point-Of-Sale (POS) system to handle cash, debit and credit card, and gift card payment. • Responsible for many store maintaining tasks such as upkeeping front and back of store environment, replenishing and maintaining aesthetic product placement, and processing weekly deliveries. • Engage in many training programs by the company and the vendors to maintain a high level of product knowledge as well as peer learning from other senior associates.• Recognized as a well-performed team player as well as demonstrating exceptional effective communicating styles to the customers, team members and managers. Show less
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Sales Associate
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Oct 2021 - Apr 2022
• Presented different selling techniques and customer relation-building skills to advertise and drive direct sales, cross-sales, and up-sales in a high-volume environment.• Operated Point-Of-Sale (POS) system to handle cash, debit and credit card, and gift card payment. • Responsible for many store maintaining tasks such as upkeeping front and back of store environment, replenishing and maintaining aesthetic product placement, and processing weekly deliveries. • Engage in many training programs by the company and the vendors to maintain a high level of product knowledge as well as peer learning from other senior associates.• Recognized as a well-performed team player as well as demonstrating exceptional effective communicating styles to the customers, team members and managers. Show less
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JOEY Restaurant Group
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Canada
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Restaurants
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700 & Above Employee
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Line Cook
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Dec 2018 - Aug 2021
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Ted's Kitchen
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Toronto, Ontario, Canada
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Server
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Jan 2019 - Jun 2019
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Gấu Uniform
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Hanoi
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Salesperson
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Oct 2016 - Mar 2017
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Education
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2018 - 2022
Toronto Metropolitan University
Bachelor of Commerce - BCom, Hospitality and Tourism Management -
2018 - 2022
Ryerson University
Bachelor of Commerce - BCom, Hospitality Administration/Management
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