Mai Ahmad

Quality Assurance Officer at Cubic Art Pixels
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Contact Information
Location
AE
Languages
  • Arabic Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • IELTS Certificate
    British Council
    Nov, 2011
    - Oct, 2024

Experience

    • Quality Assurance Officer
      • Apr 2018 - Present

      - Assure organization-wide compliance with ISO 9001:2015 Quality Management System.- Provide support to management and various departments on quality assurance issues. - Support in Defining the Quality KPI’s and set their targets with department’s managers. - Assure departments’ compliance to KPI’s and targets, review KPI’s validity and suggest improvements. - Process mapping document and manage the changes to standard work procedures.- Conduct internal assessments and quality audits to ensure compliance with standard procedures and predefined requirements.- Perform non-conformance reporting and corrective action activities.- Document and record quality results and observations.- Quality review and test newly-developed services and products before moving to final production.- Perform other organizational excellence related duties as may be assigned from time to time.- Compliance with EHS roles and responsibility including EHS instructions and safe working procedures, Report EHS hazards/ Aspects, incidents, and issues and Use of appropriate personal protective equipment and safety systems.

    • Field Operations Coordinator
      • Jun 2013 - Mar 2018

      - Prepare and follow up internal and external correspondences and maintain archiving. - Coordinate meetings and facilitate communication cross departments.- Organize staff schedule for inspection and work shifts.- Work with colleagues on special projects as needed.- Provide assistance to customer service team and prepare replies to customers’ inquiries.- Deal with internal line-of-business applications as part of daily work as follow:Data EntrySchedule TasksFollow incidents- Evaluate line-of-business applications and proposal enhancements.

Education

  • Emirates Institute for Banking and Financial Studies
    Bachelor, Accounting Specialization
    2018 - 2020
  • Emirates College of Technology
    Diploma, Accounting
    2012 - 2014
  • Um Ammar Secondary School
    High School, Scientific
    2009 - 2011

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