Software Test Engineer

• Jan 2022 - Present

Freelance

Call Out Bound

• Nov 2020 - Nov 2021

- Calling the customer to investigate the reason for the delivery failure, then compare with the reason reported by the shipper to evaluate the shipper's work process - Creating order to re-delivery to the customer or return to the seller according to the customer's decision to accept or cancel the order - Calling customers to survey their wishes about delivery service - Filling out customer feedback templates to make reports - Training new employees on the calling process and how to fill out the template Show less

Quality Assurance Engineer

• May 2019 - Sep 2019

- Material Inspection - Chemical Laboratory Examination - Composition Testing and Control System Of Original Materials - A testing and validation program whereby all of our products are sampled and inspected. The results of which will be submitted for comparison with previous test results. - Checking the products at all stages of the manufacturing process: raw materials, in-process materials, validated or tested materials, finished goods, etc. - Identifying the inspection and test status of all items, at all stages of the manufacturing process. Show less