Mahwash Ashfaque

Deputy General Manager at Hertz Pakistan
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Location
Karāchi, Sindh, Pakistan, PK

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Experience

    • Automotive
    • 1 - 100 Employee
    • Deputy General Manager
      • Sep 2022 - Present

      Joined optimus ltd-Hertz pakistan as deputy general manager for business development,operations & procurement. Joined optimus ltd-Hertz pakistan as deputy general manager for business development,operations & procurement.

    • Pakistan
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Section head-Sales
      • May 2018 - Sep 2022

      Achieved annual budget of $28 Million from 1235 Units through managing Sales team. Enabled Strategic sales plan, product development, Team training, objective settings to incorporate key actions that worked and achieved 100% CSI and SSI Score. Evaluated competitors action plan, analysis of economic situation & market trend for sales forecast. Trained sales team of 35 dealer network nationwide Achieved annual budget of $28 Million from 1235 Units through managing Sales team. Enabled Strategic sales plan, product development, Team training, objective settings to incorporate key actions that worked and achieved 100% CSI and SSI Score. Evaluated competitors action plan, analysis of economic situation & market trend for sales forecast. Trained sales team of 35 dealer network nationwide

    • Pakistan
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Head of Sales and Marketing
      • Dec 2017 - May 2018

      •Supervised objective settings to incorporate key actions that work to set KPI’s for the business, managed and led a team of 21 persons, developed a team for corporate sales • Counsel each individual to work effectively and efficiently.• Define and communicate the business’s KPIs and targets to sales personnel on a regular basis.•Designed promotions, events & campaigns to maximize sales opportunities which enabled to increase sales volume especially major success on BRV sales.• Correspondence with HACPL at all level including daily operational matters. CSI increased by 12% by managing complaints and implementing dealership system through engagement of cross functional team

    • Deputy Sales Manager
      • Apr 2014 - Sep 2017

      •Supervised dealer development project, Assigned to recruit, trained & developed the Sales & Admin team.•Reviewed weekly & monthly sales performance analyzed sales trend market position & forecasting.•Dealing and meeting with other business associates/vendors that includes banks insurance tracker companies to provide competitive rates and best facilities to the client for hassle free purchase experience.•Forecasting ”Nenkei”,Product marketing, good corporate citizen activities plan with marketing budget results and outcomes.. Brought down operational cost by 6% by dealing with other business associates/vendors to provide competitive rates and best facilities to the client for hassle free purchase experience.

    • Pakistan
    • Automotive
    • 100 - 200 Employee
    • Asst.manager sales
      • Apr 2009 - Jan 2014

      •Assist Manager Sales in daily routine sales matters. Responsible to achieve the sales objectives assigned by the company.•Look after the floor sales queries & sales counter activities and regular product training sessions.•Generate business by dealing with Leasing Companies & Banks and build up strong relationship.•Contribute and share market information and analysis with all sales staff. Bringing a systematic approach to evaluate and improve the effectiveness of sales skills.•Exploring Customer concerns and dealing with complaints to satisfy and retain the customer. •Review all customer feedback related to service product and facility to maintain the class Increase sales building by suggesting insurance tracker navigation & other accessories

    • Pakistan
    • Restaurants
    • 300 - 400 Employee
    • 2nd Asst.Manager
      • Dec 2005 - Aug 2007

      •Knows, enforces and educates crew on all appropriate personnel policies,•Supports market wide promotions to maximize sales potential.•Assist in the implementation of new products and procedures.•Manages assigned P & L line items. Manages food cost, waste and cash while managing •Assigned for ordering, inventory control & storage, staff scheduling, payroll, transaction forecasting•Supervised and led on floor operations including lobby kitchen and storage areas and managed 21 people

    • Norway
    • Telecommunications
    • 700 & Above Employee
    • Customer Relations Officer
      • Jan 2005 - Dec 2005

      •Dealt with walk-in customers for sales / CS activities, managed client acquisition and retention Generated activity report simultaneously Handled Payment transaction ,inventory control•In addition, Used Telenor’s online system for Connection & financial activities.•Delivered expertise by participating in business decision •Dealt with walk-in customers for sales / CS activities, managed client acquisition and retention Generated activity report simultaneously Handled Payment transaction ,inventory control•In addition, Used Telenor’s online system for Connection & financial activities.•Delivered expertise by participating in business decision

    • Brazil
    • Real Estate
    • 1 - 100 Employee
    • Customer Services Executive
      • Dec 2001 - Nov 2002

      •Managed Customer services & customer care & Dealt with walk-in customers for sales / CS activities•Problem solving & generated activity reports. Simultaneously Handled Payment transaction. •Managed Customer services & customer care & Dealt with walk-in customers for sales / CS activities•Problem solving & generated activity reports. Simultaneously Handled Payment transaction.

Education

  • Greenwich University
    Master of Business Administration - MBA, Marketing and HR
    2018 - 2020
  • Karachi University
    Bachelor of Science (B.Sc.), Mathematics
    2004 - 2005

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