Mahogany Gault
Assistant Vice President, Loan Servicing Operations at NEWITY- Claim this Profile
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Bio
Credentials
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Excel: Macros in Depth (365/2019)
LinkedInJan, 2023- Nov, 2024 -
SBA Fundamental Diploma
NAGGL (National Association of Government Guaranteed Lenders)Oct, 2022- Nov, 2024 -
UI / UX Design Specialization
California Institute of the ArtsSep, 2022- Nov, 2024 -
Graphic Design Specialization
California Institute of the ArtsApr, 2022- Nov, 2024 -
Introduction to Graphic Design: Concepts
LinkedInMar, 2022- Nov, 2024 -
What is Graphic Design?
LinkedInMar, 2022- Nov, 2024
Experience
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NEWITY
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United States
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Financial Services
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1 - 100 Employee
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Assistant Vice President, Loan Servicing Operations
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Nov 2022 - Present
• Oversaw time reduction from 2.5 days to 4 hours for creation of loan sale packets increasing profitability. • Automated payment posting and reconciliation to reduce errors, ensure accuracy and reduce costs. • Customized Nortridge loan management system to capture loan risk ratings, collateral, insurance, past dues payments, and charge-offs. • Assist underwriting with eligibility determinations, collateral and transcript questions including insurance requirements. • Complete pre-closing review of entity documents, UCC search, transcripts, insurance, SBA forms and closing packages prior to issuing clear to close. • Review executed closing and collateral documents to ensure accuracy and protect the SBA guaranty. • Management of loan servicing for both PPP and 7a loans including payoff requests, payment posting, servicing actions, deferments and repurchase package submissions. • Compile weekly past due report ensuring compliance with the servicing SOP including placing loans in liquidation status and obtaining site visits. • Responsible for reviewing SOP and policy changes and adapting processes, job aids, training materials and review checklists to ensure compliance. Show less
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Byline Bank
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United States
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Financial Services
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700 & Above Employee
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Officer, Post Close Review Team Lead
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Sep 2015 - Nov 2022
• Created and facilitated training for portfolio managers, closers, pre and post close reviewers based on bank policy and SBA requirements. • Coordinated review of all closed loans for Small Business Capital including verification that all exceptions are reflected correctly in nCino. • Developed and implemented job aids and procedures to ensure reviews are thorough and accurately identify any potential deficiencies in loan or collateral documentation. • Worked with internal partners to improve and streamline interdepartmental processes to ensure consistency, avoid reoccurring issues and accurately comply with all requirements. • Improved the quality and detail of the review process which decreases the risk of a repair or denial from SBA resulting in a loss to Byline Bank. • Efficiently managed the review and approval of items received in the department inbox for all outstanding exceptions. • Monitored changes to policy or SBA procedures to make sure training materials and job aids are up to date while effectively communicating changes to appropriate parties. Show less
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TD
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Canada
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Banking
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700 & Above Employee
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SBA Loan Specialist
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Dec 2012 - Sep 2015
• Established and facilitated training, process improvement, development and implementation including revising department manuals, checklist and forms. • Reviewed loan approvals to determine required due diligence based on bank policy and SBA requirements. • Worked as the liaison between clients, lenders, insurance companies, attorneys and title companies. • Order and review insurance, UCC and judgment searches, payoffs, appraisals, title opinions or title commitments. Resolving any issues that may arise. • Completed pre-closing file reviews for accuracy and compliance. • Board loans and prepare them for scanning. Show less
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BB&T
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United States
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Financial Services
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700 & Above Employee
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Retail Fulfillment Loan Processor
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Aug 2011 - Nov 2012
• Process retail secured and unsecured loans from application to post closing. • Review and analyze income documentation including analyzing tax returns. • Provide applicable disclosures required by policy and federal regulations. • Order and review appraisals, title opinions or title commitments. • Request proof of insurance and verify coverage meets company policy. • Coordinate loan closings, prepare necessary documents and oversee funding • Review supporting documents such as trust agreements, payoffs, deeds, and HUDs. • Assist management with training, mentoring and process improvement. Show less
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Synovus
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United States
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Financial Services
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700 & Above Employee
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Mortgage Loan Originator
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May 2001 - Aug 2011
• Originated and processed mortgage loans from application through post-closing. • Adhere to guidelines for conventional, FHA, Rural and State Housing programs. • Reviewed required documents including sales contracts, termite letters, tax returns, pay stubs, divorce decrees, appraisals, title opinions, etc. • Sought opportunities to cross sell additional services including online banking, credit cards, merchant services, and deposit or loan accounts. • Developed rapport with builders, realtors, attorneys and other referral sources. • Organized sales meetings with employees for product training. • Developed presentations, marketing material and advertising documents. • Worked in Loan Operations and was than promoted to Executive Assistant to the City • Executive and Private Banker from 2002 -2007 before being promoted again to Mortgage Loan Originator. My responsibilities included loan processing, document preparation and closing of commercial loans. Show less
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