Experience

Thierry - Chocolaterie, Patisserie, Cafe

• Restaurants
• 1 - 100 Employee

• Service Assistant, Barista

  • May 2022 - Present

  - Provided customers with their orders accurately and recommended the products based on customer preferences and desires, resulting in high customer satisfaction levels - Communicated clearly in the team and worked closely in high customer traffic - Performed multi-tasking skills to manage multiple customers’ orders at the same time - Provided customers with their orders accurately and recommended the products based on customer preferences and desires, resulting in high customer satisfaction levels - Communicated clearly in the team and worked closely in high customer traffic - Performed multi-tasking skills to manage multiple customers’ orders at the same time



Paul Bakery, Patisserie, Café & Restaurant Canada - BC (MILANO GLOBAL GROUP)

• Canada
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2021 - Apr 2022

  - Created meaningful relationships through strong organizational and communication skills - Resolved customers’ concerns using problem-solving skills to go beyond their initial needs - Assisted customers with service and products complaints by listening to them with respect and empathy while presenting a positive attitude all the time - Managed financial and organizational tasks like cash counting at the opening and the end of the shift - Trained 5 customer service representatives on producing quality services and the use of the P.O.S. system Show less