Experience

EZO

• United States
• Software Development
• 1 - 100 Employee

• Senior Solutions Consultant

  • Jan 2020 - Present

  1) Working closely with corporate customers to identify their key needs and mapping them to our product. 2) Account Escalations: support or respond to alerts, red flags, poor health and queries from the customer. 4) Upselling Campaigns. 5) Periodic health checks of entire clientele. 7) Understanding the verticals that use Rental management Software and becoming an expert in that area. This involves both understanding industry best practices as well as the competition. 8) Connecting with prospective clients (individually and/ or in conjunction with Sales team) to provide product demonstrations, assist with product evaluation and workflow mapping. Show less



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Researcher

  • May 2019 - Sep 2019

  1) Worked with Ernst & Young to build a Smart Tax Ingestion Portal which aims to automate the mapping of client data onto EY’s standardized framework, adding immense business value to the company and laying groundwork for incorporating Artificial Intelligence as well as machine learning in corporate setting. 1) Worked with Ernst & Young to build a Smart Tax Ingestion Portal which aims to automate the mapping of client data onto EY’s standardized framework, adding immense business value to the company and laying groundwork for incorporating Artificial Intelligence as well as machine learning in corporate setting.



Coca-Cola CCI

• Türkiye
• Food and Beverage Services
• 700 & Above Employee

• Data Analysis and Marketing Intern

  • Jun 2017 - Aug 2017

  1) Scrutinized the performance of Sales Development Executives and reported lags to the respective Sales managers resulting in additional supervision by the top management 2) Used SalesForce to assess the nature of complaints and Instigated the visual representation reports in order to speed up the complaint resolution process resulting in complaints reduction by at least 10% 3) Reported Asset Losses of the Lahore Territory by cleaning and examining the spreadsheets using MS Excel tools like Pivot Tables and Charts to have impactful results 4) WorkedextensivelytopromoteandgatherdonationsforCoca-Cola’s“#BottleofChange”campaign that aimed to fundraise 25 Million PKR in a month and proved to be successful. 5) Analyzed previous marketing campaigns and worked vigorously on promotions to launch new brand (Cappy) of Coca-Cola in Pakistan Show less



Bank Alfalah Limited

• Pakistan
• Banking
• 700 & Above Employee

• Finance Intern

  • Aug 2015 - Sep 2015

  Finance 1) Worked with supervisor to understand and deal with bank's financial obligations 2) Handled client’s complaints 3) Reported the bottlenecks in customer service department such as delayed resolution of complaints. Finance 1) Worked with supervisor to understand and deal with bank's financial obligations 2) Handled client’s complaints 3) Reported the bottlenecks in customer service department such as delayed resolution of complaints.



VisualSparks Technologies

• Pakistan

• Data Analysis Intern

  • May 2015 - Jul 2015

  1) Did intensive research on potential client’s existing mechanisms to cope with IT problems and proposed solutions that resulted in company gaining a long-term client. 2) Worked for the Human Resource Management Department to keep the entire hierarchy integrated. 1) Did intensive research on potential client’s existing mechanisms to cope with IT problems and proposed solutions that resulted in company gaining a long-term client. 2) Worked for the Human Resource Management Department to keep the entire hierarchy integrated.