Mahmud Shwihdi

Director Manager at Shwehdi Brothers Company
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Location
Pearland, Texas, United States, US

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Experience

    • Libya
    • Import & Export
    • 1 - 100 Employee
    • Director Manager
      • May 2015 - Present

      1. Assumed responsibility for overseeing the company's operations in the absence of the CEO and owner (my father), ensuring continuity and smooth functioning. 2. Led and participated in business meetings with partner companies in England and Germany, promoting new products and sales, and establishing strong relationships with key stakeholders. 3. Managed all aspects of the company's affairs, including handling correspondence, processing orders, addressing employee requests, and overseeing administrative tasks, ensuring the efficient and effective functioning of the organization. Overall, my experience as Managing Director has given me a broad and in-depth understanding of the company's operations, as well as strong leadership, communication, and organizational skills. My ability to take charge in the absence of the CEO and owner, my experience in international business meetings, and my commitment to ensuring the company's efficient functioning have all contributed to my success in this role. Show less

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Clerk
      • Mar 2021 - Present

      1. Welcomed visitors and guests upon arrival, providing exceptional customer service by offering assistance and answering any questions they may have, building rapport and fostering guest loyalty. 2. Collaborated closely with housekeeping and maintenance staff to address guest requests and complaints promptly and effectively, ensuring guest satisfaction and a positive experience. 3. Developed and designed employee work schedules that efficiently addressed operational needs, maximizing productivity and ensuring optimal use of resources. 4. Accurately calculated billings and posted charges to room accounts, reviewing charges with guests at checkout to ensure accuracy and transparency. 5. Acted as a reliable point of contact for guests, retrieving and promptly verifying the receipt of mail, packages, and documents, and arranging for their pickup or transmittal in a timely and efficient manner. Overall, my experience as a Front Desk Clerk at Best Western Hotel has equipped me with strong customer service skills, excellent communication and collaboration abilities, and a keen eye for detail. These skills, combined with my passion for providing exceptional guest experiences, make me a valuable asset to any hospitality team. Show less

    • Electronic Device Delivery Driver and Sales Expert
      • Aug 2021 - Oct 2021

      1. Delivered electronic devices to customers on time and efficiently by selecting the best routes and utilizing time-management skills to meet tight deadlines. 2. Completed rush deliveries on short notice to meet the immediate needs of customers. 3. Utilized a variety of tools such as maps, GPS technology, and oral and written instructions to navigate to delivery destinations accurately and efficiently. 4. Adhered to corporate procedures to ensure the confidentiality and security of sensitive company and customer data during deliveries. Overall, my experience as an Electronic Device Delivery Driver and Sales Expert has equipped me with strong time-management, communication, and organization skills, which are essential to excel in this role. Additionally, my ability to navigate effectively using a variety of tools and my commitment to maintaining data privacy and confidentiality make me a valuable asset to any team or organization. Show less

    • Retail
    • 700 & Above Employee
    • Retail Experience
      • Jan 2019 - Jun 2019

      1. Job responsibilities: As a retail worker in Zara stores are responsible for a variety of tasks, including assisting customers with their purchases, organizing and restocking merchandise, maintaining the store's appearance and cleanliness, and processing transactions at the cash register. 2. Fast-paced environment: Working in a Zara store can be a fast-paced and dynamic experience, especially during peak shopping periods. Retail workers need to be able to multitask effectively and prioritize their tasks to ensure that customers receive the best possible service. Overall, working as a retail worker in a Zara store can be a challenging and rewarding experience. It requires strong communication and customer service skills, as well as the ability to work effectively in a fast-paced and dynamic environment. Retail workers at Zara are part of a team that is dedicated to providing the best possible shopping experience for customers. Show less

Education

  • University of Bradford
    Master of Business Administration - MBA, Marketing/Marketing Management, General
    2019 - 2020
  • University of York
    Master's degree, Marketing/Marketing Management, General
    2018 - 2019
  • University of Cumbria
    Bachelor's degree, International Business Management
    2015 - 2018

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