Mahmoud Salama

System Administrator at Smart Network Trading
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Contact Information
us****@****om
(386) 825-5501
Location
OM
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
Skills

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Bio

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Credentials

  • MCITP
    Microsoft
    Mar, 2010
    - Nov, 2024

Experience

  • Smart Network Trading
    • Oman
    • Information Technology & Services
    • 1 - 100 Employee
    • System Administrator
      • Jan 2018 - Present

      Provides timely support for corporate applications, desktop/laptop hardware, mobile devices, network systems/infrastructure, and servers Installs, configures and maintains firm software and hardware. Provides recommendations on improvements as required Develops and maintains system documentation and reports Monitors systems and network for performance and takes remedial actions as necessary to ensure ongoing system availability Ability to correlate incident trends into problem management and execute permanent fixes Maintains and organizes inventory of all hardware and software Participates in and/or leads assigned technical projects Completes new employee setup and orientation Assists with the installation of LAN/WAN Security and network equipment Maintains computer hardware and contacts appropriate support personnel for repair in accordance with maintenance and/or warranties Assists with implementing and enforcing IT policies and procedures Assists with implementing and regularly testing our Disaster Recovery Plan Remains current with the latest technologies and their impact/applicability Perfect knowledge Working with Windows Server 2008R2 & 2012R2 , dealing with group policy management, Active Directory, DNS and DHCP.

  • Al - Zafer ( IT Solution )
    • Cairo Governorate, Egypt
    • System Administrator
      • 2010 - Dec 2017

       Network infrastructure design  Maintains and solving Computer issues  Internal and external follow-up and coordination with suppliers, sub-contractors and customer  Preparing offers and contracts documentation.  Manage domain (Create user accounts, DHCP, DNS, Group Policy, Share Folder, backup, printing  managing its DHCP, creating its server hotspot and users  making some users authenticated to browse internet, assigning internet bandwidth to connected users, and managing its web proxy of permit and deny users to access web sites  Configure MS Outlook with Mail Server and troubleshoot its problems

  • Softec-IT
    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Specialist
      • 2008 - 2010

       Install, configure and troubleshoot network routers, switches  Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.  Manage and Troubleshoot PC's And Laptops .  Manage Network IP addresses allocation as well as routing protocols and routing configurations that meet the minimum standards.  by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

  • Alamia
    • Cairo Governorate, Egypt
    • Helpdesk
      • 2007 - 2008

       Troubleshoot computer problems.  Determine source of computer problems (hardware, software, user access .  Perform hardware and software installations  Troubleshoot software and hardware problems of Apple devices (MAC, and iOS).  Establish all types of new networks (Wired and Wireless) in the outdoor sites of the company.  Troubleshoot computer problems.  Determine source of computer problems (hardware, software, user access .  Perform hardware and software installations  Troubleshoot software and hardware problems of Apple devices (MAC, and iOS).  Establish all types of new networks (Wired and Wireless) in the outdoor sites of the company.

Education

  • Modern Academy Maadi
    Information Systems, Information Technology
    2001 - 2005

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