Experience

Northumbria University

• Telecentre Caller

  • Dec 2020 - Present

  Communicated with students and study-enquirers around the world.Helped clear misconceptions and give guidance on studying at Northumbria University and in the UK.Acted upon specific campaigns that required focus, research, and communication skills.



Subway Development UK & Ireland

• Sandwich Artist, Food Service Worker

  • Oct 2020 - Dec 2020

  Acted upon orders from customers and acted upon it.Communicated with customers to ensure the best possible service.Prepared food for storage and following use.Collaborated to clean the shop at evening shifts.Took feedback from managers and acted upon it.Communcicated with customers who talk the local slang to ensure I deliver an appropriate order.Learned multi-tasking during busy hours.



BESA Group - British Educational Services Agency

• Video Editor, Voice Over Actor

  • Sep 2018 - Jan 2019

  ◦ Discussed feedback with my manager to specify new improvements that can be done on a certain video project.◦ Communicated with other colleagues to ensure the highest quality possible.◦ Worked under pressure to meet a deadline.