Experience

Mobile Systems International (MSIUK)
• United Kingdom
• Telecommunications
• 1 - 100 Employee
• Radio capacity planning Engineer

  • Sep 2022 - Present


Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Network Coverage complaints Engineer

  • Mar 2021 - Dec 2022

   Investigating and troubleshooting for any coverage, quality and data complaint .  checking the status, alarms and KPIs of the serving site (For both vendors Ericsson & Huawei).  Determining the root cause of the problem the customer is facing.  Analyze log files through TEMS tool (discovery & investigations)  Taking decision for installing an indoor solution based on log file analysis.  Working with different Radio teams to solve the problems in the cases where a dedicated solution isn't valid Show less



Huawei

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• BSS Front-Office Engineer

  • Jul 2020 - Nov 2020

  • Alarm monitoring and 1st level troubleshooting for Huawei and Nokia (/BTS/Node B/eNodeB) Radio Access Network (RAN) with in Etisalat Misr managed service. • Classifying and accordingly dispatching Field Maintenance team alarms to FM. •Create and update/manage trouble tickets for any detected problem & incidents.. • Perform Escalation and Notification to keep management and other business units informed during system outages. • Alarm monitoring and 1st level troubleshooting for Huawei and Nokia (/BTS/Node B/eNodeB) Radio Access Network (RAN) with in Etisalat Misr managed service. • Classifying and accordingly dispatching Field Maintenance team alarms to FM. •Create and update/manage trouble tickets for any detected problem & incidents.. • Perform Escalation and Notification to keep management and other business units informed during system outages.


Mega-Academy
• Egypt
• Education Administration Programs
• 1 - 100 Employee
• Drive Test Engineer

  • Jan 2017 - Mar 2017


Telecom Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Summer Internship

  • Aug 2014 - Sep 2014

  network training network training



Egyptian Syndicate of Engineers

• Trainee

  • May 2014 - Aug 2014

  mobile package course and training mobile package course and training



IEEE HSB

• Trainee

  • Feb 2013 - Mar 2013

  basic electronics course basic electronics course