Experience

EMS - Electro Medical Systems

• Switzerland
• Medical Equipment Manufacturing
• 300 - 400 Employee

• Services & Customer Care Manager

  • Dec 2019 - Present

  Train the Service and Technical Support Engineers of distributors Online Support Supervision and quality control of after sales services of Technical Support Engineers of distributors Manage spare parts sales to distributors Contribute in sales Train the Service and Technical Support Engineers of distributors Online Support Supervision and quality control of after sales services of Technical Support Engineers of distributors Manage spare parts sales to distributors Contribute in sales



Masoud EST. For Medical and Scientific Supplies

• Amman, Jordan

• Service and Technical Support

  • May 2016 - Dec 2019

  Working with brands: 1. Mindray Medical International (Hematology, Immunoassay, Biochemistry) analyzers. 2. IDEXX Laboratories (water testing machines). 3. Metasystems (cytogenetic automated imaging). 4. Celitron Medical Technologies (Integrated Sterilizer and shredder). Working with brands: 1. Mindray Medical International (Hematology, Immunoassay, Biochemistry) analyzers. 2. IDEXX Laboratories (water testing machines). 3. Metasystems (cytogenetic automated imaging). 4. Celitron Medical Technologies (Integrated Sterilizer and shredder).



Prime Medical and Scientific Supplies

• Amman, Jordan

• Service and Technical Support

  • May 2015 - Apr 2016

  Human Diagnostics (Hematology, Eliza, Biochemistry) analyzers Human Diagnostics (Hematology, Eliza, Biochemistry) analyzers



Hamdan Medical Supplies

• Amman, Jordan

• Service Engineer

  • Dec 2012 - Apr 2015

  Working with brands: 1. Cormay (Biochemistry analyzers). 2. Diamond Diagnostics (electrolyte analyzers). 3. Mindray Medical International (Hematology, Chemistry) analyzers. 4. Diesse (immunoassay analyzer). Working with brands: 1. Cormay (Biochemistry analyzers). 2. Diamond Diagnostics (electrolyte analyzers). 3. Mindray Medical International (Hematology, Chemistry) analyzers. 4. Diesse (immunoassay analyzer).



Al Mohannad Medical

• Jeddah, Makkah, Saudi Arabia

• Service Engineer

  • Dec 2010 - Oct 2012

  1. Dynex Technologies (Eliza analyzers). 2. Orphee Medical (Hematology analyzers). 3. Diamond Diagnostics (electrolyte analyzers). 4. Cormay (Biochemistry analyzers). 5. Biochemistry Biolabo (Biochemistry analyzers). 1. Dynex Technologies (Eliza analyzers). 2. Orphee Medical (Hematology analyzers). 3. Diamond Diagnostics (electrolyte analyzers). 4. Cormay (Biochemistry analyzers). 5. Biochemistry Biolabo (Biochemistry analyzers).