Experience

TibaEgypt

• Egypt
• Manufacturing
• 1 - 100 Employee

• franchise manager

  • Dec 2021 - Present

  • Organization and planning within a business or corporation's franchising department. As a franchise manager, reviewing contracts, processing renewals, • Managed entire store operations and supervision of retail store with heavy foot traffic. • Coaching and training supervisors. • Utilized previous expertise at large, busy retail stores to shape the company’s future as a true competitor in the neighborhood. • Developed sales and marketing plans to increase store sales. • Managed daily activities and operation of sales floor. • Oversees key projects, processes, and performance reports reviews and approves payroll, schedules, purchasing, budgetary planning, sales and marketing plans, revenue management, and internal asset controls • Perform technical and administrative duties including writing and reviewing reports (occupancy, yield management, capital planning, payroll) • Builds and maintains relationships with key Clients • Adheres to all franchise and company procedures and regulations standard operating procedures. • Managing K-retail clients • Contracting with k-retail clients • Every month I receive one final presentation with SOWT analyses for a month • I reporting to development director • Establishing communication channels with E- commerce sites such as Jumia, Amazon, Noon and Cartona. • Managed all aspects of ecommerce website, including product listings and descriptions, shipping information, promotions and customer service • Manage all online activity in relation to traffic acquisition and sales. • Develop and implement ecommerce strategy in order to improve sales performance. • Keeping up to date with products and competitors. Show less



IMTENAN Group

• Egypt
• Food and Beverage Services
• 1 - 100 Employee

• Franchise Operations Manager

  • Feb 2021 - Dec 2021

  Responsible for overseeing the day-to-day operations of my company's franchises- working with both franchise owners and employees to ensure that each location is running smoothly and meeting all standards set by the parent company.- Managing, training and motivating existing sales team to drive revenue growth- Increasing business opportunities through various routes to market

• Area Sales Manager

  • Nov 2020 - Feb 2021

  - Maintaining and increasing sales of company’s products.- Managing, training and motivating existing sales team to drive revenue growth- Develop and manage efficient distribution networks for sales- Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team- Collecting customer and market feedback and reporting the same to the organization- Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to zonal heads- Reaching the targets and goals set for area.- Establishing, maintaining and expanding customer base.- Servicing the needs of existing customers.- Increasing business opportunities through various routes to market.- Training sales staff.- Developing sales strategies and setting targets.- Compiling and analyzing sales figures.- Collecting customer feedback and market research.- Reporting to senior managers Show less



Techno Service Co.

• Egypt
• Medical Equipment Manufacturing

• Account Manager

  • Feb 2020 - Oct 2020



IMTENAN Group

• Egypt
• Food and Beverage Services
• 1 - 100 Employee

• Area Sales Manager

  • Dec 2018 - Dec 2019

  - Maintaining and increasing sales of company’s products.- Managing, training and motivating existing sales team to drive revenue growth- Develop and manage efficient distribution networks for sales- Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team.- Collecting customer and market feedback and reporting the same to the organization- Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to zonal heads- Reaching the targets and goals set for area.- Establishing, maintaining and expanding customer base.- Servicing the needs of existing customers.- Increasing business opportunities through various routes to market.- Training sales staff.- Developing sales strategies and setting targets.- Compiling and analyzing sales figures. Show less

• Branch Manager

  • Dec 2013 - Dec 2018

  Organizing and executing training programs for branch personnel.- Evaluating employee performance and providing feedback and coaching as needed.- Recognizing employee achievements and encouraging excellence in the work environment.- Developing and implementing sales plans.- Conducting regular sales and operations meetings.- Briefing employees on current sales goals, promotions, and other relevant information.- Organizing marketing activities and events for the branch.- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.- Resolving customer problems as needed.- Assessing market conditions and identifying opportunities.- Drafting forecasts and business plans.- Coordinating with other branches to share knowledge, plan promotional activities, or achieve goalsadhering to high ethical and professional standards. Show less

• Assistant Branch Manager

  • Dec 2012 - Dec 2013

  • Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to manager• Providing support to less experienced sales representatives as needed.• Developing innovative sales strategies to achieve sales goals.• Analyses risk with different approaches of business process change.• Organize the costumer’s database.• Supervise order processing and order fulfillment.

• Nutrition Specialist

  • Dec 2011 - Dec 2012

  - Present, promote and sell products/services using solid arguments to existing and prospective customers.- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.- Establish, develop and maintain positive business and customer relationships.- Expedite the resolution of customer problems and complaints to maximize satisfaction.- Achieve agreed upon sales targets and outcomes within schedule.- Coordinate sales effort with team members and other departments.- Continuously improve through feedback. Show less