Mahmoud Farag

Senior Technical Support Engineer at Royal Trading - Unify (Formerly Siemens Enterprise Communications)
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English -

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Experience

    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Support Engineer
      • Jan 2015 - Present

    • Technical Support Engineer
      • Jan 2013 - 2015

    • Senior Technical Support Engineer
      • Jan 2012 - Jan 2013

      Installing and programming all light current systems such as: (Fire alarm, Sound system, Information Technology, CCTV, IP-PBX) Projects: (TABA Compound, ABO EL-FEDA Tour.) Installing and programming all light current systems such as: (Fire alarm, Sound system, Information Technology, CCTV, IP-PBX) Projects: (TABA Compound, ABO EL-FEDA Tour.)

    • Technical Support Engineer
      • Jul 2006 - Jan 2012

      Working as low current engineer and responsible for the projects design, coordination, tendering and project management of all Light current systems and control system for the following projects in Egypt. Design responsibilities includes planning of distribution networks, setting up design concepts; developing preliminary and detailed designs; and preparing technical specifications, bills of quantities documents. Job duties include:- -Installing, Designing, Programming and Maintenance of Telephone Networks & IP-PBX Networks (Panasonic, Alcatel, AVAYA, Definity-Lucent) -Design E1link (voice link) between two cities over WAN network. -Designation of the Data Network Infrastructure. -Design and installation wireless link between two IP-PBX by VOIP. -Install and maintenance CCTV. -Avaya Professional design specialist in Unified Communications (APDS-UC) -Avaya Professional design specialist in Contact Center (APDS-CC) -Avaya Professional Sales Specialist in small medium enterprise (APSS –SME) -Avaya Professional Sales Specialist in Unified Communications (APSS-UC) -Avaya Professional Sales Specialist in Contact Center (APSS-CC) -Avaya Professional Sales Specialist - Avaya Networking -Avaya Call Center - Analyze, Design, and Plan Implementation -Avaya Aura™ Communication Manager Fundamentals Show less

Education

  • AL Shorouk Academy
    B.Sc, Electrical, Electronics and Communications Engineering

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