Mahmoud Elmantawy ,CBAP, CSM, BSP, ICP-ACC
Digital Transformation Programs Manager at Mantrac Group- Claim this Profile
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English Full professional proficiency
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Arabic Native or bilingual proficiency
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Bio
Aram Al-Moajel
Mahmoud is wonderful to work with, and has exceptional knowledge and expertise in BA, agile, coaching, and motivation. Although I haven't worked that much with Mahmoud, but I had the pleasure of observing how he interacted and worked with other project teams. I was always in awe of Mahmoud’s ability to command a room and get people on board with ideas – even people who were initially on completely different pages. Mahmoud earns my highest recommendation, he would be an asset to any company.
Hisham El Azhari
I rarely come across real talents who stand out like Mahmoud. I had the pleasure of working with him for a tough project. His ability on problem solving was unlike any I’ve seen before and made a dramatic support our project objectives. No matter how hard is the task, He always find a solution. As a team member or a leader, Mahmoud earns my highest recommendation.
Aram Al-Moajel
Mahmoud is wonderful to work with, and has exceptional knowledge and expertise in BA, agile, coaching, and motivation. Although I haven't worked that much with Mahmoud, but I had the pleasure of observing how he interacted and worked with other project teams. I was always in awe of Mahmoud’s ability to command a room and get people on board with ideas – even people who were initially on completely different pages. Mahmoud earns my highest recommendation, he would be an asset to any company.
Hisham El Azhari
I rarely come across real talents who stand out like Mahmoud. I had the pleasure of working with him for a tough project. His ability on problem solving was unlike any I’ve seen before and made a dramatic support our project objectives. No matter how hard is the task, He always find a solution. As a team member or a leader, Mahmoud earns my highest recommendation.
Aram Al-Moajel
Mahmoud is wonderful to work with, and has exceptional knowledge and expertise in BA, agile, coaching, and motivation. Although I haven't worked that much with Mahmoud, but I had the pleasure of observing how he interacted and worked with other project teams. I was always in awe of Mahmoud’s ability to command a room and get people on board with ideas – even people who were initially on completely different pages. Mahmoud earns my highest recommendation, he would be an asset to any company.
Hisham El Azhari
I rarely come across real talents who stand out like Mahmoud. I had the pleasure of working with him for a tough project. His ability on problem solving was unlike any I’ve seen before and made a dramatic support our project objectives. No matter how hard is the task, He always find a solution. As a team member or a leader, Mahmoud earns my highest recommendation.
Aram Al-Moajel
Mahmoud is wonderful to work with, and has exceptional knowledge and expertise in BA, agile, coaching, and motivation. Although I haven't worked that much with Mahmoud, but I had the pleasure of observing how he interacted and worked with other project teams. I was always in awe of Mahmoud’s ability to command a room and get people on board with ideas – even people who were initially on completely different pages. Mahmoud earns my highest recommendation, he would be an asset to any company.
Hisham El Azhari
I rarely come across real talents who stand out like Mahmoud. I had the pleasure of working with him for a tough project. His ability on problem solving was unlike any I’ve seen before and made a dramatic support our project objectives. No matter how hard is the task, He always find a solution. As a team member or a leader, Mahmoud earns my highest recommendation.
Credentials
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ICAgile Certified Professional Agile Coaching (ICP-ACC)
ICAgileApr, 2019- Nov, 2024 -
Balanced Scorecard Professional (BSP)
Balanced Scorecard InstituteDec, 2017- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceNov, 2014- Nov, 2024 -
Certified Business Analysis Professional (CBAP)
IIBAMay, 2014- Nov, 2024
Experience
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Mantrac Group
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United Arab Emirates
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Machinery Manufacturing
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400 - 500 Employee
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Digital Transformation Programs Manager
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Sep 2020 - Present
After successful partnership as a freelance digital transformation consultant, I have been nominated for the role of Digital Transformation Program Manager. This role is to lead digital transformation program and align with company strategy in this regard. After successful partnership as a freelance digital transformation consultant, I have been nominated for the role of Digital Transformation Program Manager. This role is to lead digital transformation program and align with company strategy in this regard.
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Unatrac Ltd.
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United Kingdom
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Machinery Manufacturing
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1 - 100 Employee
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Digital Transformation Consultant
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Feb 2020 - Sep 2020
Machinery sales and rental business is one of the very challenging industries for digital transformation. ManTrac / UnaTrac International group has a serious intention to go through this journey. Machinery sales and rental business is one of the very challenging industries for digital transformation. ManTrac / UnaTrac International group has a serious intention to go through this journey.
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Inovar
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United States
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Telecommunications
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1 - 100 Employee
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Principal Business Analyst
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Sep 2019 - Sep 2020
Assigned to participate in Saudi Customs & MOMRA core business processes digital transformation using Pega Business Process Management Platform. Assigned to participate in Saudi Customs & MOMRA core business processes digital transformation using Pega Business Process Management Platform.
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ITWorx
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Egypt
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Software Development
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700 & Above Employee
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Lead Business Analyst (Strategy & Performane Management Products)
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Jun 2016 - Sep 2019
- Responsible for business analysis activities across KSA projects.- Focus on promoting ITWORX strategy and performance management solution "ON-Track" to help KSA government in the National Transformation Program 2020, in alignment with the strategy execution activities and linking the strategy planning to the execution of the project. - Worked with Pfizer UAE to address their health initiatives aligned with UAE vision 2021 to reduce the cardiovascular threats by changing people habits using technology. Show less
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Lead Business Analyst (Custom Services)
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Jul 2015 - Jun 2016
- Work as Business Analysis SME and coach associate business analysts in addition to my projects responsibility. - Play the proxy Product Owner/Manager Role in agile projects to ensure that the product features aligned with the business needs and satisfy our clients return on investment.
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Senior Systems Analyst
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Jan 2013 - Jul 2015
• Handle communication and provide guidance to customers according to their business needs.• Provide deep elicitation/analysis for customer business and system requirements• Product Management and Maintain a long-term relationship with customers by focusing on the business objectives and the return of investment on the customer business.• Conduct gap analysis and integration level between existing and new systems. • Document all requirements analysis documents – BRD, SRS, etc…. • Obtain customer sign-off on written requirements documents.• Manage change requests for the out of scope requirements.• Supervise development and testing of project to ensure customer satisfaction. Show less
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Mantrac Group
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United Arab Emirates
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Machinery Manufacturing
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400 - 500 Employee
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Sr. Business Systems Analyst
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Feb 2011 - Dec 2012
• Coaching for the junior team members.• Caterpillar Spare Parts B2B integration SME.• Responsible for analyzing the spare parts supply chain processes automation.• Do the needed impact analysis for the change requests on the legacy applications.
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Business Systems Analyst
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Mar 2010 - Feb 2011
• Elicitation, analysis and documentation for systems requirements.• Analyze the systems integration requirements and define the business rules, process maps.• Work closely with the development team to deliver the user requirements.• Ensure that all stakeholders are involved in the systems analysis.• Assess applications before the UAT and confirm that it meets the user requirements.• Pre implementation user training and post of implementation review.
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Function Analyst / Programmer
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Jan 2009 - Mar 2010
• Maintain strong communication with the business users on all system requirements.• Manage change requests for the current systems. • Do the needed analysis for the newly required business reports.• Translate the business needs to developed functions.
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Programmer (IBM AS400)
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Nov 2006 - Jan 2009
• AS400 programmer for core business applications mainly for spare parts including database design and reports design.• Fulfill the requirements specified by the business analysts.• Problem troubleshooter as a third level of support.• Using RPGLE, SDA, SQLRPGLE, CLP, CLLE, DB2 and PRTF programming tools to develop on AS400 platform.
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Arab Bank
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Jordan
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Banking
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700 & Above Employee
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Customer Care Agent
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Jan 2006 - Nov 2006
• Analyze the performance of the bank in compare to the o the other banks and the service quality by regular follow up to the bank branches. • Report the analysis figures and the key factors to enhance the customer care service. • Analyze the performance of the bank in compare to the o the other banks and the service quality by regular follow up to the bank branches. • Report the analysis figures and the key factors to enhance the customer care service.
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Education
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University of South Wales
Effective Communication within Organizations -
University of South Wales
Developing and Managing External Communication -
2002 - 2006
SADAT ACADEMY for MANAGEMENT SCIENCES
B.SC. in Management Sciences, MIS - Management Information Systems
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