Experience

Kuwait Finance House Investment Company K.S.C.C.
• Kuwait
• Investment Banking
• 1 - 100 Employee
• Operations Department Specialist

  • Aug 2022 - Present


Mad Science Group Inc.

• Canada
• Education Management
• 100 - 200 Employee

• Senior Accountant

  • Jul 2019 - Jul 2022

  • Documents financial transactions by entering account information. • Preparing & recording of Journal Entries, Reconciling various GL accounts. • Maintains and participate in preparing policies and procedures. • Secures financial information by completing data base backups. • Performs daily updates, using the online banking statements, checks /existing and follow up transactions. • Reconcile, adjust and maintain Balance Sheet accounts such as Expenses, Petty Cash Bank accounts, Accounts receivable, Payroll related payable and all income accounts • projects / accounts and processing payments to suppliers/vendors • Performs accounts receivable function such as verifying and entering invoices into the system, ensuring revenues are credited to appropriate projects / accounts and accounting for collections • Deposit postdated cheques in the bank on the due date and pass entries on a daily basis; Show less



House Of Law

• Lebanon
• Legal Services
• 1 - 100 Employee

• Senior Financial Accountant

  • Jun 2018 - Jun 2019

  • Handle full spectrum of financial accounting role. AR, AP, GL, etc. • Responsible for day to day finance and accounts operations. • Perform full set of accounts and ensure timely closing of accounts. • Responsible for timely monthly consolidated financial statements, payments, cash-flow management reporting. • Review & approve payment vouchers & journal entries. • Develop and maintain internal control and effective accounting system • Handle full spectrum of financial accounting role. AR, AP, GL, etc. • Responsible for day to day finance and accounts operations. • Perform full set of accounts and ensure timely closing of accounts. • Responsible for timely monthly consolidated financial statements, payments, cash-flow management reporting. • Review & approve payment vouchers & journal entries. • Develop and maintain internal control and effective accounting system



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Accounts Payable Accountant

  • Mar 2015 - May 2017

  • sort, code and match invoices • set invoices up for payment• enter and upload invoices into system• track expenses and process expense reports• prepare and process electronic transfers and payments• prepare and perform check runs• post transactions to journals, ledgers and other records• reconcile accounts payable transactions• prepare analysis of accounts• monitor accounts to ensure payments are up to date• provide supporting documentation for audit• research and resolve invoice discrepancies and issues• maintain vendor files• correspond with vendors and respond to inquiries• produce monthly reports• assist with month end closing Show less

• Sales Specialist

  • Jan 2013 - Feb 2015

  • Build sustainable relationships and engage customers by taking the extra mile.• Follow up customers calls where necessary. • Identify and escalate priority issues. • Updates job knowledge by studying new product description and participating in educational opportunities.• Accomplishes sales and organization mission by completing related results as needed

• Associate, First Class Back Office

  • Dec 2011 - Dec 2012

  • Handle all cases transferred from the customers interface departments.• Coordinate with other concerned departments to ensure timely customers complaints resolution.• Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.• Apply all the available tools in hand to save the Customers from churning.• Provide appropriate compensation to cases receive as per the company’s policies and procedures.• Maintain a high save rate as per the regulations received from the Commercial team.• Analyze the key issues for churn and addresses them to upper management.• Coordinate with all concerned departments to ensure effective handling for customer’s Show less



Mobinil

• Egypt
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2010 - Nov 2011

  • Handle all incoming calls of the call center. • Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. • Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction • Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support & Activations, Outbound & Save Initiatives ..etc) • Achieve the requested Staffed Time on a daily basis to minimize Lost Call Rate ?Provide proper information to customers with complete & comprehensive understanding of MobiNil Products & Services and Policies & Procedures • Fully understand & adhere to company policies & procedures that generates personal / professional credibility & trust Show less