Experience

HONGQIUAE

• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Consultant

  • Mar 2022 - Present

  *Understands automobiles by studying characteristics, capabilities, and features. *Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. *Turns customers into buyers by matching them with their ideal car. *Qualifies buyers by understanding their requirements and interests and matching these interests to various car models. *Demonstrates vehicle features and takes customers on test drives. *Demonstrates automobiles by explaining warranties and services. *Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. *Provides sales management information by completing reports. *Assists with the setup of the showroom and displays. *Updates job knowledge by participating in educational opportunities and reading professional publications. *Enhances dealership reputation by accepting ownership for accomplishing new and different requests. Show less



Telecom Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Retail Sales Specialist

  • Aug 2019 - Jan 2022

  *Develops strategies to reach sales goals. *Writes sales pitches for all products and services. *Completes competitive analysis reports. *Presents monthly sales reports to managers. *Contacts potential customers and makes sales pitches. *Develops relationships with top customers. *Meets or exceeds sales quotas. *Collaborates with customer service, billing, and other departments. *Uses popular sales management software. Providing support to less experienced Sales Representatives as needed. Identifying potential customers through networking initiatives, cold-calling, and email communications. Preparing and delivering sales presentations to potential and existing customers. Preparing regular sales reports as well as sales territory plans. Researching competitors’ products, pricing, and product success to determine customer preferences. Developing innovative sales strategies to achieve sales goals. Promptly submitting customers' purchase orders to the relevant department for processing. Resolving customer complaints in a timely and professional manner to maintain customer loyalty. Expanding industry knowledge by attending educational workshops and reading professional publications. Show less



Telecom Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Retail Sales Specialist

  • Sep 2018 - Mar 2019

  - Provide top level customer service that exceeds the expectation of customers - Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales - Perform till duties, including refund processing and price overrides - Identify the needs of customers and provide correct answers to them on questions concerning all products etc. - Perform other tasks the store manager may assign based on the store demands - Provide top level customer service that exceeds the expectation of customers - Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales - Perform till duties, including refund processing and price overrides - Identify the needs of customers and provide correct answers to them on questions concerning all products etc. - Perform other tasks the store manager may assign based on the store demands



Vodafone EG

• Cairo, Egypt

• Sales Represntative & Customer Service

  • May 2016 - Aug 2018

  -Achieving indivadual Sales monthly target, net activation 100% (Quantitative) -Ensure high level of quality and accuracy in the daily work -Enhance after selling service & provide total customer satisfaction. -Use expertise to build strong healthy relationships with clients, convince them of all benefits of doing business with the organization. - Handling all paper work which is reported to the different company departments -Achieving indivadual Sales monthly target, net activation 100% (Quantitative) -Ensure high level of quality and accuracy in the daily work -Enhance after selling service & provide total customer satisfaction. -Use expertise to build strong healthy relationships with clients, convince them of all benefits of doing business with the organization. - Handling all paper work which is reported to the different company departments



AL Amal petroluem company

• Cairo Governorate, Egypt

• Legal affairs department trainee

  • Jul 2015 - Oct 2015

  include providing management with effective legal advice on business issues and company strategies, selecting and overseeing the work of outside counsel, drafting and editing complex commercial agreements include providing management with effective legal advice on business issues and company strategies, selecting and overseeing the work of outside counsel, drafting and editing complex commercial agreements



Belayiem petroleum company - Petrobel

• Oil and Gas
• 700 & Above Employee

• Human resource trainer

  • Mar 2013 - May 2015

  carries out responsibilities in these functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment carries out responsibilities in these functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment