Order Administrator

• Oct 2021 - Present

Application Specialist

• Jan 2021 - Present

Valet Guest Service Representative

• Jan 2019 - Jan 2021

•Responsible for providing hospitality services in an attentive and friendly manner to guests, assisting guests with their vehicles during departure and process final payment for valet services with outstanding professional courtesy. •Work with POS machines and Cash registers. •Troubleshooting printer and sales machine related problems. •Responsible for providing hospitality services in an attentive and friendly manner to guests, assisting guests with their vehicles during departure and process final payment for valet services with outstanding professional courtesy. •Work with POS machines and Cash registers. •Troubleshooting printer and sales machine related problems.

IT Trainee

• Aug 2019 - Dec 2019

• Repaired operating systems via bootable media • Configured media servers • Network, hardware, software, and operating systems configuration and troubleshooting • Adhered to best practices for safety by guarding against information theft and environmental hazards • Systems backup and recovery • Used Remote Desktops to aid in troubleshooting • Repaired operating systems via bootable media • Configured media servers • Network, hardware, software, and operating systems configuration and troubleshooting • Adhered to best practices for safety by guarding against information theft and environmental hazards • Systems backup and recovery • Used Remote Desktops to aid in troubleshooting

Assistant Marketing Manager

• Oct 2013 - Oct 2017

•Responsible for fulfillment of all licensing, insurance and tax requirements required for running the business. Designing and maintaining marketing and advertising campaigns to increase customer acquisition, development and implementation of sales strategies, accounting and business financials, order fulfillment and product activations, inventory management and customer follow up. • Worked in a call center setting managing call center agents and troubleshooting different problems related to the service. • Exposure to various telecom services, SIM card sales and activation.

Editor and Assistant Researcher

• Oct 2012 - Jul 2013

Provided research and advisory services to local and international organizations in different thematic areas such as Education, Health, Food security, Rural livelihoods and Women/Children’s empowerment. Conducted socio-economic studies and surveys in selected woredas in Amhara and sub-cities in Addis Ababa. Provided research and advisory services to local and international organizations in different thematic areas such as Education, Health, Food security, Rural livelihoods and Women/Children’s empowerment. Conducted socio-economic studies and surveys in selected woredas in Amhara and sub-cities in Addis Ababa.