Mahipal Rav (CSM®)

Project Coordinator at TRooInbound Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Ahmedabad, Gujarat, India, IN
Languages
  • English Professional working proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Limited working proficiency

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Credentials

  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Oct, 2022
    - Nov, 2024
  • 15 Secrets Successful People Know About Time Management (getAbstract Summary)
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Asserting Yourself, an Empowered Choice
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Creating a Business Plan
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Empathy for Sales Professionals
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Learning Personal Branding
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Values and Ethics: Case Studies in Action
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • ABACUS Professional
    Sabre Corporation
    Aug, 2015
    - Nov, 2024

Experience

  • TRooInbound - India's #1 Full-Stack HubSpot Solutions Partner
    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Coordinator
      • Apr 2023 - Present

      Project Planning: Assist in creating project timelines and goals. Task Coordination: Assign and monitor tasks to ensure timely completion. Communication Management: Facilitate effective communication among team members and stakeholders. Documentation and Reporting: Maintain project documentation and generate progress reports. Risk Management: Identify and mitigate project risks. Stakeholder Engagement: Engage and manage relationships with project stakeholders. Project Support: Provide overall support to the project team. Show less

  • Ansi ByteCode LLP
    • India
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Assistant Project Manager
      • Aug 2022 - Jan 2023

      Scrum Master, Project Management. Business Analyst. Defining a project’s scope and goals. Planning and scheduling project timelines. Coordinating project staff. Resource planning and allocation. Quality assurance. Carrying out a risk assessment. Managing project administration, including all documentation. Reporting regularly to senior management. Managing client relationships. Tracking project performance. Project evaluations and results measurement. Scrum Master, Project Management. Business Analyst. Defining a project’s scope and goals. Planning and scheduling project timelines. Coordinating project staff. Resource planning and allocation. Quality assurance. Carrying out a risk assessment. Managing project administration, including all documentation. Reporting regularly to senior management. Managing client relationships. Tracking project performance. Project evaluations and results measurement.

  • Vsourz
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Coordinator
      • Apr 2021 - Jul 2022

      Building relationships with the client team to quickly understand requirements and business objectives. Standardized, simplified, rationalized, and organized project reporting to improve execution. Consultant reviews and provided client feedback on developments. Timely follow-ups and setting up meetings with clients for issues and feedbacks. Preperation of call notes and execution of task according to feasibility. Requirement gathering for new features and for enhancement of existing features. Diagnosis reported issue and report to development team for corrections. Show less

  • Rush Holidays Private Limited
    • Ahmedabad, Gujarat, India
    • Manager - Sales and Operations
      • Jul 2019 - Sep 2020

      Responsible for international Holidays sales. Making new products and tour itineraries for Holiday seasons. Handling team for sales and operations. Responsible for marketing strategy. Vendor acquisition and getting them on-board. Meeting clients and fulfill their holiday and tour enquires. Taking care for VISA, Flight and Insurance for client. Responsible for international Holidays sales. Making new products and tour itineraries for Holiday seasons. Handling team for sales and operations. Responsible for marketing strategy. Vendor acquisition and getting them on-board. Meeting clients and fulfill their holiday and tour enquires. Taking care for VISA, Flight and Insurance for client.

  • FCM Travel India
    • India
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant Manager
      • Jul 2018 - Jul 2019

      Dealing with customer queries and complaintsProviding advice about visa, passport and Holidays planMaintaining statistical of own performanceMeeting profit or sales targetsPreparing promotional materials and displays.Responsible for LSM activities through planning events.

    • Senior Executive
      • Jul 2016 - Jun 2018

      Liaising with clients in person, over the counter or phone or via email to discuss their travel requirements.Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.Preparing customised itineraries to suit the clients preferences and budget.Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.Making and confirming bookings, often via a Global Distribution System (computerised central reservation system).Selling Group and Third party group packagesResponsible for accounts and marketing for local store. Show less

  • MakeMyTrip
    • India
    • Software Development
    • 700 & Above Employee
    • Relationship Manager
      • Dec 2015 - Jul 2016

      Setting up meetings with new clients Researching the latest products and regulations Looking for new sales opportunities Conduct additional transactions in current and new client segments. Head responsibility to exceed business objectives, customer service satisfaction. Setting up meetings with new clients Researching the latest products and regulations Looking for new sales opportunities Conduct additional transactions in current and new client segments. Head responsibility to exceed business objectives, customer service satisfaction.

  • SOTC Travel Ltd.
    • Travel Arrangements
    • 700 & Above Employee
    • Operations Executive
      • Jun 2015 - Dec 2015

      Managing complete operations of Travel Desk. Ensure adherence of existing Travel Policy. Liaise with external agencies to provide best and most economical travel solution. Checking reimbursement as claimed by employees and timely clearing it. Maintaining reports for travel. Support customer to select best options, Issuance & Re-issuance of air tickets. Attending customer requirement for Air Ticketing and Tour Packages. Attending customer queries by mail or Phone of Corporate. Taking care of Booking flights, ground transportation and hotel accommodations. Coordinate with employees for travel plan and make arrangements accordingly. Show less

  • MakeMyTrip
    • India
    • Software Development
    • 700 & Above Employee
    • Travel Expert
      • Mar 2012 - Jul 2014

      Diagnose the client's specifications and suggest suitable travel packages or services. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc. Selling packages thru instant chat. Handling Web queries coming from MakeMyTrip Website. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.) Making new itineraries and customizing packages as per customer queries. Diagnose the client's specifications and suggest suitable travel packages or services. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc. Selling packages thru instant chat. Handling Web queries coming from MakeMyTrip Website. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.) Making new itineraries and customizing packages as per customer queries.

Education

  • Mohanlal Sukhadia University
    Bachelor of Computer Application - BCA, Computer Science
    2008 - 2011
  • Board of Secondary Education Rajasthan
    Senior Secondary, Geography, Arts, Politics
    2007 - 2008

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