Experience

Reema Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Community Guide

  • May 2023 - Present

  • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals. • Serve a high quantity of members and provide coverage for other Community Guides during periods of absence or increased workload. • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes. • Utilize text, phone, email and face-to-face interactions appropriately to match my communication approach with each members’ preference. • Effectively identify and connect members to community and health resources to support member needs. • Complete accurate and thorough documentation and record keeping in a timely manner • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier Show less



Cultural Homes, Inc

• United States

• Program Director

  • Dec 2021 - Jun 2023

  • Oversaw the operations of a group home, including the management of all staff and the development and implementation of service plans for residents • maintained and completed all licensing requirements for 245D • Coordinated with other service providers and community resources to ensure that residents received the support and person-centered services they needed • Managed budgets and developed policies and procedures for the group home • Hired and trained staff, and provided ongoing support and supervision Show less



TailWind Voice & Data

• United States
• Telecommunications
• 1 - 100 Employee

• Project Manager

  • Aug 2021 - Dec 2021

  • Lead all aspects of projects from start to finish, including tracking hours and expenses to stay within budget • Coordinate with senior leaders and other departments to solve complex problems and meet strict time and budget constraints • Communicate effectively with internal and external stakeholders to ensure smooth project execution • Develop and implement strategies and initiatives to promote products and services • Foster strong relationships with stakeholders to facilitate communication and ensure project success. Show less



Hopkins health services

• Minneapolis, Minnesota, United States

• Social Worker

  • Apr 2020 - Aug 2021

  • Assess the social, emotional, and mental health needs of residents and develop and implement treatment plans • Coordinate with community resources to provide additional support and resources to residents • Facilitate communication and collaboration between residents, their families, and the nursing home staff • Monitor and document the progress of residents and make recommendations for changes to treatment plans as needed • Work with residents to develop discharge plans and facilitate successful transitions to other living arrangements as needed Show less



Cultural Homes, Inc

• United States

• Program Manager

  • 2018 - 2020

  •Assisted the program director in the management and operation of the group home •Participated in the development and implementation of service plans for residents •Coordinated with other service providers and community resources to ensure that residents received the support and services they needed •Provided support and supervision to staff •Assisted the program director in the management and operation of the group home •Participated in the development and implementation of service plans for residents •Coordinated with other service providers and community resources to ensure that residents received the support and services they needed •Provided support and supervision to staff



Benedictine Health Center of Minneapolis

• United States
• Medical Practices
• 1 - 100 Employee

• Receptionist

  • 2010 - 2018

  •Greet and welcome clients and visitors as they arrive at the front desk •Answer and direct phone calls, taking messages as necessary •Schedule appointments and meetings •Maintain an organized and tidy front desk area •Perform basic administrative tasks, such as filing, data entry, and photocopying •Assist other team members with various tasks as needed •Greet and welcome clients and visitors as they arrive at the front desk •Answer and direct phone calls, taking messages as necessary •Schedule appointments and meetings •Maintain an organized and tidy front desk area •Perform basic administrative tasks, such as filing, data entry, and photocopying •Assist other team members with various tasks as needed