Experience

PRIVASIA Technology Berhad

• Malaysia
• IT Services and IT Consulting
• 100 - 200 Employee

• Network Engineer

  • May 2023 - Present



Magnifi Machines

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Implementation Specialist

  • Oct 2021 - May 2023

  Working as Level 3 in the network engineering team which help to assist level 2 team and also NOC team. Acting as standby for any fault reporting and escalation. Furthermore providing advise and performing POC(Proof of Concept) to potential clients as well as giving technical advise to sales and management team. Working as Level 3 in the network engineering team which help to assist level 2 team and also NOC team. Acting as standby for any fault reporting and escalation. Furthermore providing advise and performing POC(Proof of Concept) to potential clients as well as giving technical advise to sales and management team.



IX Telecom

• Malaysia
• Telecommunications
• 1 - 100 Employee

• Level 2 Network Engineer

  • Feb 2017 - Oct 2021

  Working as Level 2 engineer in a team and collaborate with level 3 teams for any escalation and fault reporting. Standby for 24/7 for any issue reported for troubleshooting weather onsite or remotely. Advise and assist NOC with level 2 peers on technical matters resolution.

• Network Engineer

  • 2017 - Jul 2020

  Manage project involved network sideLearn and prepare sop for easy access As field engineer for any onsite job, domestic and international.

• NOC Analyst

  • Feb 2015 - Feb 2017

  Monitor customer/client network system or ISP line network communication on NMS system 24/7 basicsAttend site for minor installation and network equipment configuration with level 2 teamDealing with customer reported issues and resolving them by email/calls if able to resolve.