Experience

Secure Parking India

• India
• Facilities Services
• 100 - 200 Employee

• Operations Manager - South

  • Jan 2019 - Present

  Improve the quality of parking management operations and ensure high level of customer satisfaction. Understand Clients' expectations, increase their satisfaction level and revenue. Research on customer pain points and create models to avoid frequent problems. Improve the skills, job satisfaction and morale of the operations team to increase their productivity. Purify the system by eradicating any kind of wastage, malpractices and restoring the same. Ensure professionalism is maintained throughout the course of service delivery and company values are upheld. Show less



ATHEOS Infrasolutions Pvt. Ltd

• India
• Facilities Services
• 1 - 100 Employee

• Client Relationship Manager

  • Sep 2007 - Mar 2012

  Target, develop, secure and maintain sustainable business of existing and prospective FM clients. Develop sales strategies using a solutions based selling approach, in order to achieve sales growth plans for target markets. Work in partnership with Operations team, HR, Commercial and Sales leadership to drive and retain revenue with a focus on target markets and services including but not limited to the same. Target, develop, secure and maintain sustainable business of existing and prospective FM clients. Develop sales strategies using a solutions based selling approach, in order to achieve sales growth plans for target markets. Work in partnership with Operations team, HR, Commercial and Sales leadership to drive and retain revenue with a focus on target markets and services including but not limited to the same.