Maher Mourad, MBA, RPh, CSSBB

Senior Director, Pharmacy Operations at Envolve Pharmacy Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Boynton Beach, Florida, United States, US

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Bio

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5.0

/5.0
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Frank Dana

I worked with Maher for the better part of a year. He was a tremendous asset in my organization. he worked tirelessly to drive significant change within Connectiverx. He cared deeply • His employees • Patients • Service levels During our time together he directed and contributed to • Decreased costs • Improved SLA's • Improved customer service I highly recommend Maher for a senior Call Center role. He delivers results.

Curline Davidson

I'm writing to recommend Maher Mourad. I've worked with Maher for the past 9 years, for three of those years, as his direct report and also as peers. In the time I've known him, Maher has consistently been a visionary, strategic leader capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Maher is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details, Maher has proven to be that person. As a contact center leader, he constantly looks at ways to improve employee moral, continuous improvement, efficiencies and client relationship from ideation through execution. Maher would be a great fit for your company, building strong relationships and process improvements.

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Credentials

  • Six Sigma Black Belt
    Six Sigma.US
    Mar, 2014
    - Nov, 2024
  • Registered Pharmacist
    Ohio Board of Pharmacy
    Jul, 2020
    - Nov, 2024
  • Registered Pharmacist
    Florida Board of Pharmacy
    Sep, 2015
    - Nov, 2024
  • Registered Pharmacist
    Texas State Board of Pharmacy
    Jun, 2017
    - Nov, 2024
  • Registered Pharmacist
    Nebraska Board of Pharmacy
    Jan, 2015
    - Nov, 2024
  • Registered Pharmacist
    Oregon Board of Pharmacy
    Jan, 2015
    - Nov, 2024
  • Registered Pharmacist
    Alabama Board of Pharmacy
    Oct, 2016
    - Nov, 2024
  • Registered Pharmacist
    Louisiana Board of Pharmacy
    Feb, 2017
    - Nov, 2024
  • Registered Pharmacist
    Illinois Board of Pharmacy
    Jan, 2016
    - Nov, 2024

Experience

    • United States
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Senior Director, Pharmacy Operations
      • Jan 2022 - Present

    • United States
    • Information Services
    • 700 & Above Employee
    • Council Member
      • Sep 2018 - Present

      Consulting and advisory services to multiple clients. Contact Center leadership Healthcare Retail E-Commerce Consulting and advisory services to multiple clients. Contact Center leadership Healthcare Retail E-Commerce

Education

  • University of Phoenix
    Master of Business Administration - MBA, Business Administration, Management and Operations
    2017 - 2018
  • University of Florida
    Bachelor's degree, Pharmacy
    1988 - 1991

Community

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