Maher Mourad, MBA, RPh, CSSBB
Senior Director, Pharmacy Operations at Envolve Pharmacy Solutions- Claim this Profile
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Bio
Frank Dana
I worked with Maher for the better part of a year. He was a tremendous asset in my organization. he worked tirelessly to drive significant change within Connectiverx. He cared deeply • His employees • Patients • Service levels During our time together he directed and contributed to • Decreased costs • Improved SLA's • Improved customer service I highly recommend Maher for a senior Call Center role. He delivers results.
Curline Davidson
I'm writing to recommend Maher Mourad. I've worked with Maher for the past 9 years, for three of those years, as his direct report and also as peers. In the time I've known him, Maher has consistently been a visionary, strategic leader capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Maher is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details, Maher has proven to be that person. As a contact center leader, he constantly looks at ways to improve employee moral, continuous improvement, efficiencies and client relationship from ideation through execution. Maher would be a great fit for your company, building strong relationships and process improvements.
Frank Dana
I worked with Maher for the better part of a year. He was a tremendous asset in my organization. he worked tirelessly to drive significant change within Connectiverx. He cared deeply • His employees • Patients • Service levels During our time together he directed and contributed to • Decreased costs • Improved SLA's • Improved customer service I highly recommend Maher for a senior Call Center role. He delivers results.
Curline Davidson
I'm writing to recommend Maher Mourad. I've worked with Maher for the past 9 years, for three of those years, as his direct report and also as peers. In the time I've known him, Maher has consistently been a visionary, strategic leader capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Maher is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details, Maher has proven to be that person. As a contact center leader, he constantly looks at ways to improve employee moral, continuous improvement, efficiencies and client relationship from ideation through execution. Maher would be a great fit for your company, building strong relationships and process improvements.
Frank Dana
I worked with Maher for the better part of a year. He was a tremendous asset in my organization. he worked tirelessly to drive significant change within Connectiverx. He cared deeply • His employees • Patients • Service levels During our time together he directed and contributed to • Decreased costs • Improved SLA's • Improved customer service I highly recommend Maher for a senior Call Center role. He delivers results.
Curline Davidson
I'm writing to recommend Maher Mourad. I've worked with Maher for the past 9 years, for three of those years, as his direct report and also as peers. In the time I've known him, Maher has consistently been a visionary, strategic leader capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Maher is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details, Maher has proven to be that person. As a contact center leader, he constantly looks at ways to improve employee moral, continuous improvement, efficiencies and client relationship from ideation through execution. Maher would be a great fit for your company, building strong relationships and process improvements.
Frank Dana
I worked with Maher for the better part of a year. He was a tremendous asset in my organization. he worked tirelessly to drive significant change within Connectiverx. He cared deeply • His employees • Patients • Service levels During our time together he directed and contributed to • Decreased costs • Improved SLA's • Improved customer service I highly recommend Maher for a senior Call Center role. He delivers results.
Curline Davidson
I'm writing to recommend Maher Mourad. I've worked with Maher for the past 9 years, for three of those years, as his direct report and also as peers. In the time I've known him, Maher has consistently been a visionary, strategic leader capable of taking control of big projects and executing to the fullest. As well, he's a pleasure to work with. Maher is cheerful in the face of daunting deadlines and always available to lend a hand to co-workers when necessary. Rarely do you come across someone who is talented at both big picture ideas and executing the small details, Maher has proven to be that person. As a contact center leader, he constantly looks at ways to improve employee moral, continuous improvement, efficiencies and client relationship from ideation through execution. Maher would be a great fit for your company, building strong relationships and process improvements.
Credentials
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Six Sigma Black Belt
Six Sigma.USMar, 2014- Nov, 2024 -
Registered Pharmacist
Ohio Board of PharmacyJul, 2020- Nov, 2024 -
Registered Pharmacist
Florida Board of PharmacySep, 2015- Nov, 2024 -
Registered Pharmacist
Texas State Board of PharmacyJun, 2017- Nov, 2024 -
Registered Pharmacist
Nebraska Board of PharmacyJan, 2015- Nov, 2024 -
Registered Pharmacist
Oregon Board of PharmacyJan, 2015- Nov, 2024 -
Registered Pharmacist
Alabama Board of PharmacyOct, 2016- Nov, 2024 -
Registered Pharmacist
Louisiana Board of PharmacyFeb, 2017- Nov, 2024 -
Registered Pharmacist
Illinois Board of PharmacyJan, 2016- Nov, 2024
Experience
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Envolve Pharmacy Solutions
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United States
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Senior Director, Pharmacy Operations
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Jan 2022 - Present
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GLG
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United States
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Information Services
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700 & Above Employee
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Council Member
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Sep 2018 - Present
Consulting and advisory services to multiple clients. Contact Center leadership Healthcare Retail E-Commerce Consulting and advisory services to multiple clients. Contact Center leadership Healthcare Retail E-Commerce
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Education
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University of Phoenix
Master of Business Administration - MBA, Business Administration, Management and Operations -
University of Florida
Bachelor's degree, Pharmacy