Experience

Syrian Youth Assembly e.V.

• Procurement Manager Voluntary Work

  • Sep 2020 - Present



Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Logistics Officer

  • Mar 2019 - Present

  Planning and management: In consultation with the Area Manager, provide input to the Country Programme Action Planning and advice on Supply requirements for the Plan of Operations and Annual Work Plans. Participate in the forecasting, planning, implementation, monitoring and evaluation of the supply chain operations, including establishment of performance indicators, and assessment of fit for purpose of products and services. Support supply emergency preparedness and response activities including establishment of Frame Work Agreements (FWAs), Logistics Capacity Assessment and stock updates. Build up high standard Aleppo logistics team including development and training plan, and Delegate tasks to team with taking full responsibility, that may align to Inclusiveness, empowerment and accountability values (Two Drivers and One Logistics Volunteer) Support the program team in developing proposals and advice on Supply requirements for the proposals. Liaise with needed authorities to ensure the best delivery of services. Support assessment of and collaboration with implementing partners including civil society and support Oxfam in developing the capacity of its partners from Civil society and National OrgantizationsReporting:Produce and submit regular progress and analytical stock, assets, equipment inventory, orders, vehicles and fuel consumption, travel status reports as and when required. Procurement: Provide input to and advice on the annual supply plan. Conduct data review and analysis for category management and development of procurement strategies. Conduct market research in relevant areas for Oxfam and advice on best approaches to obtain best value for money and sustainable procurement. Support product innovation and market shaping initiatives for specific categories of supplies and services.and other...and other Warehousing & Transportation, Assets & Equipment and Fleet Management tasks



Première Urgence Internationale

• France
• Philanthropic Fundraising Services
• 700 & Above Employee

• Admin Logistics Finance Officer

  • Oct 2017 - Feb 2019



Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Sales Corporate Coordinator

  • Jan 2016 - Sep 2017

  Main Objectives:Prepare weekly visit plan based on corporate customer classification, conduct visits accordingly, issue daily visits information report to Head of Section and register data on the related System.Follow up all requests and inquiries related to corporate customers to ensure proper handling and timely response in coordination with Service Desk Unit.Communicate with corporate customers in a courteous manner and respond to their complaints promptly.Register corporate customer's complaints on the related system with all details and information to be solved by the concerned unit.Follow up all unpaid involves reported from the concerned entity related to corporate customers to ensure proper closing and solving according to related procedure.Promote and sale Syrlatel products & services to corporate customers.Generate reports according to MR&SL-list of reports and maintain high level of accuracy within the preset frequency and deadline.Search for new corporate customers to achieve preset target of opening new corporate accounts and review them with Corporate Sales Head of Section.Monitor, collect, and escalate any new information regarding market situation and competitor’s offers to Head of Section.Support In the implementation of market surveys conducted by Marketing Dept.Suggest new services and solutions to fulfill customer's needs.Define findings related to Corporate Customers activities, provide recommend propose developmental plan to Corporate Sales Head of Section.Coordinate with Corporate Solution Specialist at Marketing 8. Sales Department corporate services launching, promoting and training.

• Retail Development Coordinator

  • Jan 2014 - Jan 2016

  Main Objectives:Evaluate coverage complaints requests received from Geo Marketing Section by conducting field visits, and provide recommendations accordingly to Brand Activation and promotion Head of Unit.Check indoor/outdoor coverage, voice quality... etc. upon launching new site and provide recommendations accordingly to Head of Unit /concerned parties.Prepare monthly visit plan for Syriatel channels (Syriatel Boutique, Sub dealer, outlets and POSs) taking into consideration their classification, channel mapping, prioritization and dealer network agreement in order to conduct visit accordingly.Register daily visit data on system through the provided tool (IPad , PDA, ..) accurately on a daily basis, Focusing on:Brand visibility and materials.Syriatel product availability and Market Intelligence (Ml) for both Syriatel and othersProblems, complaints, opportunities, customer suggestions collected through visitsResponsible for making awareness to Sub dealers for Syriatel products and Services in coordination with Distributor Coordinator.Provide plans and recommendations to Distributor Coordinator to enhance Sub dealer’s distributionMonitor the Branding Status / activities of competitor and provide pro er reporting to Retail Development Head of Section.Report all remarkable issues related to POS and outdoor panels to Media Outdoor coordinator.

• Sales Representative

  • Dec 2009 - Dec 2013

  Main Objectives:To send daily reports about the market and any problem related to Dealers like shortage in stock or coverage problems and response directly to any feedback from customers or dealers and report it to management.Coordinate with Syriatel main dealers and sales outlets to serve customers perfectly and obtain any complaints like high price complaints then in case of any, I have to solve it and take the necessary actions according to the company policies and procedures instructions with full report to management about the case.Watch Dealers Representatives and enthusiasm them to achieve targets and reflect good image about the company. Inform the market about new offers services or any issue related to market and get the same information about the competitor to inform the management about it.

• Call Center Representative

  • Nov 2006 - Nov 2009



Special Business

• Uzbekistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Music Teacher Guitar Instrument

  • Jan 2006 - Jan 2012

  teaching Guitar music.



At Syrian government

• Workers Supervisor

  • Jan 2001 - Nov 2009

  I used to evaluate the workers and arrange scheduled meetings to develop the work environment.



Matrix GYM

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Coach

  • Jan 2005 - Jan 2006

  I used to train trainees to get healthy and strong bodies.



H2O Company

• Brazil
• Renewable Energy Semiconductor Manufacturing

• Co-Owner

  • Jan 2004 - Jan 2006

  Head of Logistics and Finance in Manufacturing Chemical Substances establishmentSpecial business in formulating, marketing and selling detergents and chemicals substances in the mentioned period