Mahenoor Khan

Customer Success Manager at LEAD School
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Contact Information
us****@****om
(386) 825-5501
Location
Indore, Madhya Pradesh, India, IN
Languages
  • Arabic Elementary proficiency
  • Hindi Native or bilingual proficiency
  • English Full professional proficiency

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5.0

/5.0
/ Based on 2 ratings
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Prabhmeet Singh

Mahenoor can turn things around and is great in relationship building with clients.He has the maximum retention of schools ,and he takes accountability of his work and make sure that he fulfills his commitment.

Puja Sarkar

Mahenoor has the ability to change things and create impact in field. Despite having difficult and challenging portfolio of schools, he is great in maintaining relationship and fulfill his commitment to clients. His ability work with Teams and schools are commendable.

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Experience

    • India
    • Education Administration Programs
    • 700 & Above Employee
    • Customer Success Manager
      • Mar 2021 - Present

      * Ensuring high customer NPS across all partner schools in territory. * Responsible for Lead Curriculum Acquisition in territory. * Responsible for Up-sell & Cross-sell in partner school's. * Partner with Academic team to develop plans that can contribute to the success of partner school and improve client results. * Retention of partner schools. * Ensuring timely dues collection from partner schools. * Oversee BTL campaigns, engage in and improve upon in-house brand… Show more * Ensuring high customer NPS across all partner schools in territory. * Responsible for Lead Curriculum Acquisition in territory. * Responsible for Up-sell & Cross-sell in partner school's. * Partner with Academic team to develop plans that can contribute to the success of partner school and improve client results. * Retention of partner schools. * Ensuring timely dues collection from partner schools. * Oversee BTL campaigns, engage in and improve upon in-house brand promotions. Show less * Ensuring high customer NPS across all partner schools in territory. * Responsible for Lead Curriculum Acquisition in territory. * Responsible for Up-sell & Cross-sell in partner school's. * Partner with Academic team to develop plans that can contribute to the success of partner school and improve client results. * Retention of partner schools. * Ensuring timely dues collection from partner schools. * Oversee BTL campaigns, engage in and improve upon in-house brand… Show more * Ensuring high customer NPS across all partner schools in territory. * Responsible for Lead Curriculum Acquisition in territory. * Responsible for Up-sell & Cross-sell in partner school's. * Partner with Academic team to develop plans that can contribute to the success of partner school and improve client results. * Retention of partner schools. * Ensuring timely dues collection from partner schools. * Oversee BTL campaigns, engage in and improve upon in-house brand promotions. Show less

    • Singapore
    • Education Administration Programs
    • 300 - 400 Employee
    • Territory Sales Manager
      • Aug 2019 - Mar 2021

      * Responsible for XSEED curriculum Aquisition and Retention in Madhya Pradesh . * Managing a portfolio of XSEED'S Key business partner in Madhya Pradesh And ensuring business development in the region. * Meeting with different stakeholders of organisation & positioning the XSEED curriculum. * Visit school's to make presentations to decision makers. * Follow‐through on key prospects to secure academic buy‐in. * Managing Operations and Distribution across the region. *… Show more * Responsible for XSEED curriculum Aquisition and Retention in Madhya Pradesh . * Managing a portfolio of XSEED'S Key business partner in Madhya Pradesh And ensuring business development in the region. * Meeting with different stakeholders of organisation & positioning the XSEED curriculum. * Visit school's to make presentations to decision makers. * Follow‐through on key prospects to secure academic buy‐in. * Managing Operations and Distribution across the region. * Retention and Servicing of the clients, Ensure all client are serviced from academic implementation. * Build a database of schools in the assigned territory. * Ensuring timely collection of revenue from the entire region to achieve 90% cashin within first 3 months of academic year. Clearance of outstanding/ commercial disputes throughout the academic year. Show less * Responsible for XSEED curriculum Aquisition and Retention in Madhya Pradesh . * Managing a portfolio of XSEED'S Key business partner in Madhya Pradesh And ensuring business development in the region. * Meeting with different stakeholders of organisation & positioning the XSEED curriculum. * Visit school's to make presentations to decision makers. * Follow‐through on key prospects to secure academic buy‐in. * Managing Operations and Distribution across the region. *… Show more * Responsible for XSEED curriculum Aquisition and Retention in Madhya Pradesh . * Managing a portfolio of XSEED'S Key business partner in Madhya Pradesh And ensuring business development in the region. * Meeting with different stakeholders of organisation & positioning the XSEED curriculum. * Visit school's to make presentations to decision makers. * Follow‐through on key prospects to secure academic buy‐in. * Managing Operations and Distribution across the region. * Retention and Servicing of the clients, Ensure all client are serviced from academic implementation. * Build a database of schools in the assigned territory. * Ensuring timely collection of revenue from the entire region to achieve 90% cashin within first 3 months of academic year. Clearance of outstanding/ commercial disputes throughout the academic year. Show less

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Business Development Manager- Skoolsmart
      • Jul 2018 - Aug 2019

      * Responsible for sales and marketing of Secure RFID- Asset Management Solutions (Campus Solution, Smart Pickup, Parents and Visitor Mang, EN-Route Surveillance, Automate attendance) in K-12 segment. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Organizing events and seminars to promote the product and coordinate with the clients. * Responsible for sales and marketing of Secure RFID- Asset Management Solutions (Campus Solution, Smart Pickup, Parents and Visitor Mang, EN-Route Surveillance, Automate attendance) in K-12 segment. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Organizing events and seminars to promote the product and coordinate with the clients.

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Assistant Manager, Indore
      • Jun 2017 - Jul 2018

      *Responsible for sales and marketing of (Math lab, Science lab, Language lab, NIIT books , IT wizard computer education program and Quick school ERP) in K-12 segment. * Collection Planning and payment collection every month. * Managing NIIT Books Distribution across the region(Malwa & Nimar). * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient… Show more *Responsible for sales and marketing of (Math lab, Science lab, Language lab, NIIT books , IT wizard computer education program and Quick school ERP) in K-12 segment. * Collection Planning and payment collection every month. * Managing NIIT Books Distribution across the region(Malwa & Nimar). * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient and professional manner. ensure that all services promised are delivered. * Accurately forecast opportunities and manage pipeline. * Organizing events and seminars to promote the product and coordinate with the clients. * Accurately manage call lists and client contracts, logging all call information, setting up demonstration dates and updating profile activity through use of the CRM. Show less *Responsible for sales and marketing of (Math lab, Science lab, Language lab, NIIT books , IT wizard computer education program and Quick school ERP) in K-12 segment. * Collection Planning and payment collection every month. * Managing NIIT Books Distribution across the region(Malwa & Nimar). * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient… Show more *Responsible for sales and marketing of (Math lab, Science lab, Language lab, NIIT books , IT wizard computer education program and Quick school ERP) in K-12 segment. * Collection Planning and payment collection every month. * Managing NIIT Books Distribution across the region(Malwa & Nimar). * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient and professional manner. ensure that all services promised are delivered. * Accurately forecast opportunities and manage pipeline. * Organizing events and seminars to promote the product and coordinate with the clients. * Accurately manage call lists and client contracts, logging all call information, setting up demonstration dates and updating profile activity through use of the CRM. Show less

    • India
    • Education
    • 700 & Above Employee
    • Business Development Manager
      • Jun 2015 - Jun 2017

      *Responsible for sales of K-12 Solution (Teach Next Digital classrooms, Next ERP , Maths lab, Science lab , English lab, Robotics Lab & Next books) to markets Jabalpur, Chhindwara, Seoni & Balaghat * Collection Planning and payment collection every month. * Managing Next Books distribution across the region. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt… Show more *Responsible for sales of K-12 Solution (Teach Next Digital classrooms, Next ERP , Maths lab, Science lab , English lab, Robotics Lab & Next books) to markets Jabalpur, Chhindwara, Seoni & Balaghat * Collection Planning and payment collection every month. * Managing Next Books distribution across the region. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient and professional manner. * Accurately forecast opportunities and manage pipeline. Show less *Responsible for sales of K-12 Solution (Teach Next Digital classrooms, Next ERP , Maths lab, Science lab , English lab, Robotics Lab & Next books) to markets Jabalpur, Chhindwara, Seoni & Balaghat * Collection Planning and payment collection every month. * Managing Next Books distribution across the region. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt… Show more *Responsible for sales of K-12 Solution (Teach Next Digital classrooms, Next ERP , Maths lab, Science lab , English lab, Robotics Lab & Next books) to markets Jabalpur, Chhindwara, Seoni & Balaghat * Collection Planning and payment collection every month. * Managing Next Books distribution across the region. * Meet and exceed both qualitative and quantitative sales goals on a consistent basis. * Build rapport and relationships with internal and external customers in a prompt, courteous, efficient and professional manner. * Accurately forecast opportunities and manage pipeline. Show less

Education

  • Medi Caps Institute of Technology and Management (Management), A.B. Road, Pigdamber, Indore 453331
    Master of Business Administration (MBA), General Sales, Merchandising and Related Marketing Operations
    2013 - 2015
  • Softvision Institute of Technology & Science, Vijay Nagar, Indore
    Bachelor of Commerce With Computer application., Computer Programming, Specific Applications
    2010 - 2013
  • Nalanda Higher Secondary School, 21 Civil line Katni
    12th, Business/Commerce, General
    2009 - 2010

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