Mahendran A

Assistant IT Manager at Satlink Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN
Languages
  • Tamil -
  • English -
  • Dhivehi -

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Experience

    • Telecommunications
    • 1 - 100 Employee
    • Assistant IT Manager
      • Dec 2017 - Present

    • Senior IT Engineer (SITE)
      • Jun 2013 - Oct 2015

      Responsibilities:  Installing software’s, printers, plotters, Network printers, Networks, 2008 Server and all kind of Win OS.  Troubleshooting – Network’s, Servers, Systems, Laptop’s, Software’s, Printers & Plotters.  IT Helpdesk support and end user support experience. Quickly resolve the helpdesk related issues.  Implement and Maintenance Cisco router series, Cisco Switch series, fortigate firewall.  Responsibilities include Networks & Server Installation, Implementation & support.  Installing, Configuring & Maintaining Application Server & Tally ERP 9.  Perform upgrading & maintenance DELL Server’s, FTP server, System’s & Laptops.  Responsible for the Systems, Servers, printer, plotter, scanner, projector and computer hardware’s.  Responsible for loading new software and systems on existing equipment.  Critical data recovery. Tested systems to ensure the elimination of viruses. Show less

    • IT Engineer cum System and Network Engineer
      • Jul 2012 - Dec 2012

      Responsibilities:  Installing software’s, printers, plotters, Network printers, Networks, 2008 Server and all kind of Win OS.  Troubleshooting – Network’s, Servers, Systems, Laptop’s, Software’s, Printers & Plotters.  IT Helpdesk support and end user support experience. Quickly resolve the helpdesk related issues.  Implement and Maintenance Cisco router series, Cisco Switch series, fortigate firewall.  Responsibilities include Networks & Server Installation, Implementation & support.  Installing, Configuring & Maintaining Application Server & Tally ERP 9.  Perform troubleshooting network (LAN & WAN) connections.  Install and configure Exchange server mails in Microsoft Outlook Mails.  Perform upgrading & maintenance DELL Server’s, FTP server, System’s & Laptops.  Responsible for the Systems, Servers, printer, plotter, scanner, projector and computer hardware’s.  Responsible for loading new software and systems on existing equipment.  Critical data recovery. Tested systems to ensure the elimination of viruses.  Troubleshooting Telephone lines.  Maintenance the server and all equipment hardware's.  Configuring and Maintenance of wireless, network devices & Telephone lines. Show less

  • AAA Trading and Company
    • Male, Rep of Maldives
    • IT System and Network Engineer
      • Jan 2010 - Jan 2012

      Project:  Network designing and implementation for the Bathala Island resort, Maldives.  Network designing for the Filitheyo Island resort, Rep of Maldives Responsibilities:  Installing software’s, printers, Network printers, Proxy Servers, all kind of Windows OS.  Installing, Configuring & Maintaining Application Server, Opera, Micros POS, Material control-Fidelio, Interface server and true café (Issuing the Internet tickets).  Installing and configuring Telephone line connection, ADSL/DSL Routers & Switches.  Installing and configuring work station for IP based LAN, TCP/IP, DNS and DHCP.  Installing N-Computing. Managing client users. Upgrading & maintenance HP/DELL/ IBM server and systems. Maintenance PABX. Troubleshooting Networks and Telephone lines.  Troubleshooting MICROS Terminal and PC based MICROS terminal in all outlets.  Creating new users, edit user and user rights for micros, opera and material control-Fidelio.  Installing & maintaining Active Directory database (Backup, Restore).  Administrating the client machines like user rights, Group management, Security, Super user rights, Group policies (GPO), log on permissions using ADS.  Backup all the daily data activities to data server. Configure Auto backup ADS.  Managing user accounts using active directory (ADS) and Telephone software.  Configure Implementation and configuring the DHCP Server and obtain IP address for clients to access Internet. Maintaining the firewall.  Install and configure Microsoft Outlook Mails, creating new mail ids and ACC PAC software.  Taking backup consequently and Data Recovery. Backup the daily data activities to data server. Tested systems to ensure the elimination of viruses.  Responsible for loading new software and systems on existing equipment.  Helping users to back up their data, installation of necessary software’s.  Installing and Configuring IP Camera's. Developing and implementation of IT helpdesk. Show less

  • Eyecare Private Limited
    • Male, Rep of Maldives
    • IT Specialist cum System Support Engineer
      • Mar 2006 - Sep 2009

      Responsibilities:  Installing and Configuring software’s, printers, anti-virus, Win XP OS, Win 2003 server, Linux, ISA Proxy server & SQL Server.  Troubleshooting Computer hardware, Networks, DELL server, software’s and printers.  Installing and configuring Optical software from Linux and Quick books 2005 software.  Install and configure network printer, ADSL router, switches and bridge routers.  Implement & Configuring leased line connection, ODBC connections, TCP/IP and DHCP.  Perform troubleshooting network (LAN/WAN) connections, upgrading server’s & systems.  Configuration of Win outlook Mail & Microsoft outlook mail services like SMTP, POP3.  Responsible for the computer hardware maintenance. Taking backup consequently. Recovery of data.  Provided technical support through online to correct software’s & hardware problems.  Upgrading and troubleshooting clinic & optical software from Windows based (Singapore).  Upgraded Optical software & Clinic software from Linux based (Denmark).  Rectification of Hardware/Software/LAN issues for end users.  Helping user support for troubleshooting software's.  Troubleshooting LAN & Internet connectivity. Show less

Education

  • University of Madras
    Bachelor of Computer Application, Computer Application
    2001 - 2004
  • Ranipet Institute of Technology, Walajapet, Vellore.
    Diploma in Computer Technology, Computer
    1998 - 2001
  • Cisco Certifications
    CCNA Certified, Networking, and LAN/WAN Management/Manager
  • Indian Institute of Hardware Training, Chennai.
    A+ Certification, HONOURS IN COMPUTER HARDWARE ENGINEERING
  • RJP Infotek, Chennai
    CCNA, Networking, and LAN/WAN Management/Manager
  • RJP Infotek, Chennai
    MCITP, Server 2008 / 2012

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