Experience

IDWALA INDUSTRIAL HOLDINGS

• South Africa
• 1 - 100 Employee

• Application Specialist

  • Mar 2020 - Present

  Application specialist with a focus on project management.Identifying opportunity for business processes optimisation and leveraging business solutions to create value in the organisation.The philosophy is to challenge the status quo and understand how we can innovate in order to create a competitive advantage. Application specialist with a focus on project management.Identifying opportunity for business processes optimisation and leveraging business solutions to create value in the organisation.The philosophy is to challenge the status quo and understand how we can innovate in order to create a competitive advantage.



Nashua LTD

• South Africa
• Information Technology & Services
• 300 - 400 Employee

• Solutions Specialist

  • Oct 2016 - Feb 2020

  Responsible for pre and post sales support to ensure that we provide the customer with accurate information during the investigation and decision making phases. This is key to ensuring that the customer understands the opportunity and value the proposition. Overseeing the implementation of new solutions and processes and creating positive customer experiences.Using my knowledge and understanding of the products and solutions on offer to identify cross selling opportunities and train sales staff to understand how these offerings create value and a sustainable, long term relationship with the customer.



Idwala

• Junior Project Manager

  • Jul 2015 - Sep 2016

• Applications Analyst

  • Jun 2012 - Jun 2015



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• IT Site Manager

  • Jan 2010 - Jun 2012

• 2nd Level Support Engineer

  • Jul 2008 - Jan 2010

• 1st Level Support Engineer

  • Jan 2007 - Jun 2008