Experience

KCIC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Analyst

  • Jan 2022 - Present

  • Develop and facilitate claims administration training to form agency-wide data analysis and reporting solutions for analyst team, consultants, and managers.• Quality Control check lawsuit information captured from legal documents to publish on live front-end sites for clients and internal users to conduct claims administration.• Draft and execute MS SQL queries, engage in data validation, and create documentation to ensure accuracy of data and maintain consistency across databases.• Liaison to internal departments and clients to ensure accuracy of data processing procedures, resolve front-end issues, and maintain data quality.• Manipulate and clean data using MS Excel pivot tables, pivot charts, and macros to produce analysis for claims administration.• Communicate and collaborate closely with the Analyst team and other database users to ensure coding guideline consistency, manage document volume, and data validation issues. Show less

• Analyst

  • Apr 2019 - Jan 2022

  • Review legal documentation for settlements, releases, dismissals, and other relevant documentation as requested by client teams and clients’ legal counsels while adhering to 48-hour deadlines.• Analyze, review and process over 100 complaints via MS Access daily to ensure high-level accuracy and consistency.• Communicate effectively with consultants to finalize payment processing, insurance billing and settlement costs for clients.• Run queries on SQL and PowerShell to track data validation errors, update Power BI dashboards daily. Show less



Cybertek Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Information Technology Specialist

  • Jul 2018 - Jan 2019

  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues. • Acquired in-depth knowledge of company operations and computer software. • Coordinated regular client meetings and 10 mock interviews daily to edit resumes and address questions. • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues. • Acquired in-depth knowledge of company operations and computer software. • Coordinated regular client meetings and 10 mock interviews daily to edit resumes and address questions.



Altenew, LLC

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Financial Analyst

  • Jul 2016 - Jul 2018

  • Generated and analyzed 15+ financial data reports on daily basis via Microsoft Excel and Word. • Performed administrative assistant duties, served as a representative in customer support, conducted nearly 30 phone calls per day, and set up client meetings. • Implemented marketing strategies which resulted in 12% growth of customer base over 6-month period. • Generated and analyzed 15+ financial data reports on daily basis via Microsoft Excel and Word. • Performed administrative assistant duties, served as a representative in customer support, conducted nearly 30 phone calls per day, and set up client meetings. • Implemented marketing strategies which resulted in 12% growth of customer base over 6-month period.



Syracuse University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student Organization Conversation Analytic

  • Aug 2016 - Aug 2017

  • Tutored international TA’s in English, monitored their progress throughout the course of the academic year. • Submitted weekly reports on each conversation to GSO Head Director. • Tutored international TA’s in English, monitored their progress throughout the course of the academic year. • Submitted weekly reports on each conversation to GSO Head Director.



Syracuse University - Maxwell School

• United States
• Higher Education
• 100 - 200 Employee

• Syracuse University Summer History Program Assistant Teacher

  • Jul 2016 - Sep 2016

  Served as an assistant to the director of the program, was responsible for managing everyday tasks such as classroom assignments, fixing dates for all class field trips, and creating presentations for students to be able to learn history. Used Microsoft Word, PowerPoint, and Excel and extensively. Was also required to manage time for meals, bus trips, and community service on daily basis. Served as an assistant to the director of the program, was responsible for managing everyday tasks such as classroom assignments, fixing dates for all class field trips, and creating presentations for students to be able to learn history. Used Microsoft Word, PowerPoint, and Excel and extensively. Was also required to manage time for meals, bus trips, and community service on daily basis.



ESPN

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Associate Media Manager

  • May 2016 - Jul 2016

  -Provided performance analysis, ROI, and optimizations for campaigns -Conducted interviews with athletes, coaches, and general managers -Drafted various strategies and framework to help network reach marketing goals -Consulted with manager to increasing network ratings, schedule travel dates and locations, and working with increased fan base interactions -Provided performance analysis, ROI, and optimizations for campaigns -Conducted interviews with athletes, coaches, and general managers -Drafted various strategies and framework to help network reach marketing goals -Consulted with manager to increasing network ratings, schedule travel dates and locations, and working with increased fan base interactions



The Daily Orange

• Newspaper Publishing
• 1 - 100 Employee

• Contributing Writer

  • Sep 2014 - May 2016

  -Served as writer and reporter for Syracuse men's basketball team -Wrote stories, delivered podcasts, and edited video -Conducted interviews with coaches, players, and athletic director -Attended press conferences and traveled to team events -Served as writer and reporter for Syracuse men's basketball team -Wrote stories, delivered podcasts, and edited video -Conducted interviews with coaches, players, and athletic director -Attended press conferences and traveled to team events