Mahbubi Hamdani

Customer Experience Specialist at Boer Technology (Btech)
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Contact Information
us****@****om
(386) 825-5501
Location
Indonesia, ID
Languages
  • Bahasa Indonesia Native or bilingual proficiency
  • Bahasa Inggris Elementary proficiency

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Ginton Afnanin Khoir

I know mahbubi since he was work at Boer Technology.He is a good person, and he's good ability in cloud and linux.

Arfian Cahya Dwi Setya

Mahbubi is an excellent student and partner. I once partnered with Mahbubi. He is a hard worker, never gives up and always learns new things. He has excellent skills in IT Hardware, Networking, E-mail, System Administration, Cloud Technology and also DevOps. Mahbubi has good skills and experience which he has really to be reckoned with. In addition, he has soft skills, a good leadership spirit and is easy to adapt.

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jun, 2022
    - Oct, 2024
  • CompTIA Linux+ ce Certification
    CompTIA
    May, 2022
    - Oct, 2024
  • Certified Openstack Administrator
    OpenStack
    Jan, 2022
    - Oct, 2024
  • Alibaba Cloud Assosiate - Cloud Security
    Alibaba Cloud
    Aug, 2021
    - Oct, 2024
  • Alibaba Cloud Associate - Cloud Computing
    Alibaba Cloud
    Jul, 2021
    - Oct, 2024
  • Multi-Cloud Network Associate
    Aviatrix
    Jul, 2020
    - Oct, 2024
  • NSE 2 Network Security Associated
    Fortinet
    Dec, 2019
    - Oct, 2024

Experience

  • Boer Technology (Btech)
    • Indonesia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Customer Experience Specialist
      • Apr 2022 - Present

      Support and manage project maintenance support for Btech clients. Develop customer needs and goals in a cloud environment(OpenStack, Kubernetes, and Other DevOps Environment), Monitor and analyze CS tickets, escalation, and backlog identify the root cause and improvement plan, Respond to customer service issues in a timely manner, and Develop customer goals and coordinate with the team to fulfill them steadily.

    • Cloud Engineer
      • Sep 2021 - Present

      Has the task of monitoring and maintaining openstack and kubernetes private cloud services that are running 24/7. Perform troubleshooting on instances (both linux and windows server). Openstack private cloud installation on bare metal according to client needs, as well as providing actual reports on openstack private cloud services and kubernetes to clients.

  • InfraDigital Foundation
    • Indonesia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Mentor
      • Feb 2022 - Jun 2022

      - Motivate participants to be able to complete existing assignments and modules- Assist in solving problems both technically and non-technically during the learning module beginsMaterials taught:Comptia Network+, Linux+ & Security + - Motivate participants to be able to complete existing assignments and modules- Assist in solving problems both technically and non-technically during the learning module beginsMaterials taught:Comptia Network+, Linux+ & Security +

  • Sekolah Vokasi Universitas Gadjah Mada (SV UGM)
    • Indonesia
    • Higher Education
    • 1 - 100 Employee
    • Practicum Assistant
      • Feb 2020 - Jun 2021

      One of the Students with the Most Practicum Assistants :2021 : Asisten Praktikum Jaringan Komputer D4 TRIK TA 2020/2021Curriculum : CCNA R&S: Introduction to Networks and Intro to Packet Tracer2021 : Asisten Praktikum Kerja Bengkel D4 TRI TA 2020/2021Curriculum : Implement IaaS (OpenStack), StaaS(Ceph), CaaS(Magnum) and NFV(OPNFV) Services2021 : Asisten Praktikum Lintas Disiplin Ilmu 2 D4 TRI TA 2020/2021Curriculum : implementing a joint project between the internet and across disciplines2020 : Asisten Praktikum Lintas Disiplin Ilmu 1 D4 TRI TA 2020/2021Curriculum : implementing a joint project between the internet and across disciplines2020 : Asisten Praktikum Keamanan Informasi D4 TRI TA 2020/2021Curriculum :Certified Ethical Hacker: offensive2020 : Asisten Praktikum ancangan dan Aplikasi IOT D4 TRI TA 2020/2021Curriculum : Basic Arduino, Input Output Digitall, Buzzer, Input Output Analog, LCD, 7 Segment & Dot Matrix, Analog Digital Converter (ADC), Pulse Wide Modulation (PWM), Message Queueing Transfer Terminal (MQTT).2020 : Asisten Praktikum Rancang Bangun IOT D4 TRIK TA 2020/2021Curriculum : Basic Arduino, Input Output Digitall, Buzzer, Input Output Analog, LCD, 7 Segment & Dot Matrix, Analog Digital Converter (ADC), Pulse Wide Modulation (PWM), Message Queueing Transfer Terminal (MQTT).2020 : Asisten Praktikum Teknologi Nirkabel D4 TRI TA 2019/2020Curriculum : Wireless Concepts, Wireless Security, Wireless Bridge, QOS Wireless, WLC & Radius, WDS, Virtual Ap, WDS Mesh & Nstreme

  • PT. Sarana Insan Muda Selaras
    • Documentation Team
      • Oct 2019 - Feb 2020

      Documentation and the drafting team of the Gama Broadband training module in the field of FTTH Cooperation between PT. Sarana Insan Muda Selaras (Life Media Yogyakarta) and the Department of Electrical and Informatics Engineering at the Sekolah Vokasi faculty, Universitas Gadjah Mada Documentation and the drafting team of the Gama Broadband training module in the field of FTTH Cooperation between PT. Sarana Insan Muda Selaras (Life Media Yogyakarta) and the Department of Electrical and Informatics Engineering at the Sekolah Vokasi faculty, Universitas Gadjah Mada

    • Computer Network and Website Training Assistant for Community Service Program
      • Oct 2019 - Oct 2019

      Served as a trainer for fundamental training on computer networks and websites in the service program of the TEDI SV UGM Department Served as a trainer for fundamental training on computer networks and websites in the service program of the TEDI SV UGM Department

  • Lintasarta
    • Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Intern at Datacomm Planning and Engineering division
      • Jun 2019 - Aug 2019

      Task :- Exploring NMS and implementing Zabbix Network Monitoring System + Grafana To Network Functions Virtualized environment - Windows 10 implementation to Virtual Network Function environment Task :- Exploring NMS and implementing Zabbix Network Monitoring System + Grafana To Network Functions Virtualized environment - Windows 10 implementation to Virtual Network Function environment

  • Piala Pancasila Universitas Gadjah Mada
    • Secretarial Staff
      • Nov 2018 - Nov 2018

      In charge of administering the contestants and documenting the results of the competition In charge of administering the contestants and documenting the results of the competition

  • PPSMB Universal Universitas Gadjah Mada
    • Coordinator Co-Fasilitator
      • Apr 2018 - Aug 2018

      direct and foster Co-facilitators to become coaches of new students at the PPSMB event direct and foster Co-facilitators to become coaches of new students at the PPSMB event

  • SMK Nurul Jadid
    • Indonesia
    • Education Management
    • 1 - 100 Employee
    • Technical Assistant on UNBK SMA Nurul Jadid
      • Jan 2017 - Apr 2017

      Providing technical support and technical management of the implementation and maintenance of computer laboratories and services of UNBK SMK Nurul Jadid and SMA Nurul Jadid.

    • Laboratory Assistant Staff
      • Nov 2016 - Apr 2017

      Responsible for providing technical support and technical management of computer laboratory maintenance and service of all computer laboratories SMK Nurul Jadid.

Education

  • Universitas Gadjah Mada (UGM)
    Sarjana Sains Terapan, Teknologi Rekayasa Internet
    2017 - 2021

Community

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