Experience

Hayyan Horizons

• Jordan
• IT Services and IT Consulting
• 1 - 100 Employee

• Bid Coordinator and Office Manager

  • Mar 2022 - Present



Marketing stage

• Amman, Jordan

• People administration Manager

  • Nov 2020 - Aug 2022

  • Planning and coordinating administrative procedures and systems and devising ways to streamline processes • Recruiting and training personnel and allocate responsibilities and office space • Assessing staff performance and provide coaching and guidance to ensure maximum efficiency • Planning and coordinating administrative procedures and systems and devising ways to streamline processes • Recruiting and training personnel and allocate responsibilities and office space • Assessing staff performance and provide coaching and guidance to ensure maximum efficiency



Optimus Solutions, LLC

• Business Consulting and Services

• Account Manager

  • Mar 2018 - Nov 2020

  • Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Supervise training sessions for the new solutions and updates



Valtrans Transportation Systems & Services

• United Arab Emirates
• Hospitality
• 300 - 400 Employee

• HR Generalist

  • Nov 2016 - Nov 2017

  Valtrans Transportation Systems and Services has been meeting the need for innovative and efficient transportation services solutions since 2003. Valtrans is one of the leads companies in the Gulf region to integrate network transportation solutions with hospitality, with the capacity of 6000 employees. Responsibilities: • Recruiting and staffing logistics. • Organizational and space planning. • Prepares the correspondences to different government offices, authorities, sub-contractors and suppliers. • Tenancy Contract, Trade License, Civil Defense renewal, Immigration card renewal. • Employment and compliance with regulatory concerns and reporting. • Passports documentations & expiries tracking process. • Employee relations. • New Arrival Process; Visa, accommodation, medical & preparing for driving license training. • Employee communication. • Compensation and benefits administration. • Employee safety, welfare, wellness, and health. • Employee services and counseling.



East West Travel

• Jordan

• Key Account Executive

  • May 2015 - Mar 2016

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition • Acquire a thorough understanding of key customer needs and requirements • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives • Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.



Vision Global International trading

• Jordan

• Office Administrator

  • Jan 2013 - May 2015

  • Orders the goods based on market needs. • Arrange with the shipping companies. • Handle all the transactions when the loads arrived. • Search for buyers internationally. • Arrange meetings with the buyers. • Handles the bank's issues and official paperwork. • Manage the workflow in the company. • Prepares reports, presentations, memorandums, proposals, and correspondence. • Assigns jobs and duties to office staff as needed. • Monitors office operations • Manages staff schedules. • Tracks office supply inventory and approve supply orders. • Assists in the preparation of department budgets and expenses. • Supervises all administrative personnel.



Zona del Arte

• Jordan

• Key Account Executive

  • Jan 2011 - Dec 2012

  • Meeting clients to discuss their advertising needs. • Working with account planners to devise a campaign that meets the client’s brief and budget. • Presenting campaign ideas and cost to clients. • Briefing the creative team who will produce the adverts. • Negotiating with clients, solving any problems, and making sure deadlines are met. • Checking and reporting on the campaign's progress. • Keeping it contact with the client at all stages of the campaign. • Managing the account's budget and invoicing the client. • Making “pitches” to win new business.