Experience

Zenith Vehicles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Analyst

  • Nov 2021 - Present



Asda

• Retail
• 700 & Above Employee

• Business Analyst

  • Aug 2021 - Nov 2021



Mastek

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Business Analyst

  • Apr 2021 - Aug 2021

  Senior Business Analysis within a large delivery Programme. Supporting the automation of the quote, order and delivery processes underpinning Vehicle financing. Operating in an agile and collaborative team I have played a lead role in delivering business analysis deliverables. • Customer journey elaboration • Defining To-Be Business Processes • High Level Requirements – Functional and Non-Functional • Detailed Level Requirements including Data Analysis, User Stories, • Collation through workshops and business information gathering • UI/UX Design Reviews • Mentoring junior BA’s



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Business Analyst

  • Mar 2019 - Apr 2021

  I joined Siemens as a hybrid Business Analyst, throwing myself into the development of Project Initiation Briefs whilst continuing actively with core Business Analysis skills. Supporting delivery on a high profile customer integration platform whilst offering an active role to the multiple Project Managers in a governance capacity. • Project Definition • Stakeholder Management • Delivery of Use Cases • Process Re-Engineering • Business Change • Requirements Gathering • Programme Governance • Agile Methodology • JIRA and Confluence



Yorkshire Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Jan 2018 - Mar 2018

  Role: Business Analyst Project: DAMIT My time at Yorkshire Building Society was spent playing the role of a Business Analyst, managing a range of challenging stakeholders and facilitating workshops to gain an understanding of key business processes and gather requirements for a new reporting framework. During my time here I built a reputation for getting the job done, I was quick to bring about a level of organisation and drive efficiencies within a large programme that was facing numerous common challenges. • Gathering User Requirements for a Data Management Toolset • Defining Data Management Processes and Procedures • Reviewing ‘As Is’ and producing ‘To Be’ Processes



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Project Coordinator

  • Jan 2017 - Jan 2018

  Role: Project Support Officer / Business Analyst Project: DCC Model Office, Smart Metering, Energy Services Whilst labeled a Business Analyst this role took the shape of something much more akin to a Project Support Officer. My time at npower was spent supporting the delivery of the project plan and driving the delivery of actions and management of RAID across the project workstreams. Demonstrating my versatility, I was able to perform both PSO duties to provide effective support of the project whilst also underpinning this with an analytical approach. • Offering Business Analysis to support the Smart Metering/SMETS1/2 solution. • Definition and support of governance and reporting processes • Management of Project Plan, Model Office Risks, Issues, Actions & dependencies. • Facilitation of Lessons Learnt sessions.



Yorkshire Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Jun 2014 - Jun 2016

  Role: Business Analyst Project: MI Programme, IRB Project, FTPMM Project, Procurement Project • Key role in defining Programme Vision, Business Outcomes and High-level scope. • Documenting the As-Is and To-Be processes for Business functions • Workshop facilitation to define the Programme Roadmap and Work Packages • Requirements Definition & performing detailed Gap Analysis Role: Business Analyst Project: MI Programme, IRB Project, FTPMM Project, Procurement Project • Key role in defining Programme Vision, Business Outcomes and High-level scope. • Documenting the As-Is and To-Be processes for Business functions • Workshop facilitation to define the Programme Roadmap and Work Packages • Requirements Definition & performing detailed Gap Analysis



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Business Analyst

  • Jan 2014 - Jul 2014

  Role: Business Analyst Project: PC Refresh - Windows 7 Deployment • Establish Users and Assets within specific Business Areas. • Working with Business to agree & sign off Application & Version requirements. • Supporting the effective management of Windows & deployment across npower. • Identify Data Collection & Deployment process improvements. Role: Business Analyst Project: PC Refresh - Windows 7 Deployment • Establish Users and Assets within specific Business Areas. • Working with Business to agree & sign off Application & Version requirements. • Supporting the effective management of Windows & deployment across npower. • Identify Data Collection & Deployment process improvements.



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Business Analyst

  • Jan 2011 - Jun 2013

  Role: Business Analyst Project: SAP Implementation Programme (ATLAS) – Release and Change Management & Exceptions Management • Proactive facilitation of the procurement process and commercial agreement between associated 3rd parties. • Collaboration with IT counterparts and 3rd party suppliers to maintain an effective relationship • Led the management and quality assurance of the formal SAP business process document suite. • Proactive management of critical changes through the Change Process Lifecycle inline with the system releases • Co-ordination of the critical focus groups including key reporting to senior business stakeholders • Design, build and deployment of the Post Go-Live incident management tools and processes across multiple sites. • Facilitated workshops to defined improvement recommendations aligned to the incident management process. • Acted as a mentor to provide guidance and direction to other Business Analysts in the department. • Created processes for tracking and resolution of 8000 exceptions from identification to build of BPEM case category • Facilitated requirements gathering workshops for a range of business exceptions • Carried out analysis of operational roles to exceptions and fulfilment of risks and controls to exceptions



UK Asset Resolution Limited (UKAR)

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Lead Business Analyst

  • Jul 2010 - Jan 2011

  Role: Lead Business Analyst Project: End User Computing Project Role: Lead Business Analyst Project: End User Computing Project



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Business Analyst

  • Aug 2007 - Jul 2010

  Role: Business Analyst Projects: Various. Role: Business Analyst Projects: Various.



BT Syntegra

• Leeds

• Commercial Assistant

  • Dec 2004 - Aug 2007

  Project: NHS Spine Programme. Role: Contract Commercial Administrator / Document Control Analyst Project: NHS Spine Programme. Role: Contract Commercial Administrator / Document Control Analyst



Bradford and Bingley

• United Kingdom
• 1 - 100 Employee

• Business Analyst

  • Sep 1997 - Dec 2004

  Project: Pre Completion Mortgage Project. Role: Senior Programme Support Officer / Junior Business Analyst Project: Pre Completion Mortgage Project. Role: Senior Programme Support Officer / Junior Business Analyst