Maha Farouk

HR & Administration Manager at ILB (International Language Bookshop)
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English Professional working proficiency
  • French Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Faculty of Mass Communication- Cairo University
    -
    May, 1995
    - Nov, 2024

Experience

    • Egypt
    • Education Administration Programs
    • 1 - 100 Employee
    • HR & Administration Manager
      • Jun 2015 - Present

      Maintains administrative staff by recruiting, selecting, orienting, and training employees; Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job resultsProvides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. Show less

    • Administrative Manager
      • Jun 2015 - Present

    • Managing Director Office Manager
      • Mar 2013 - Present

      • Ensure filing systems are maintained and up to date.• Liaising with staff, suppliers and clients.• Delegating tasks to junior employees.• Maintains office staff by recruiting, selecting, orienting, and training employees.• Keeping personnel records.• Organize office operations and procedures.• Supervise office staff.• Control correspondences.• Review and approve supply requisitions.• Arrange for hotel reservation, air ticket, travel agenda, visas, and fairs & arrange for meeting schedule.• Liaise with other agencies, organizations and groups.• Maintain office equipment.• Booking transport and accommodation.• Ordering stationery and furniture.• Dealing with correspondence, complaints and queries.• Preparing letters, presentations and reports.• organizing the office layout and maintaining supplies of stationery and equipment. Show less

    • Administrative & Office Manager
      • Dec 2007 - Dec 2012

      • Planning, organizing, providing leadership & controlling all administrative functions • Management of office environment • Responsibility of the overall work performance of the company • Supervise staff & manage office operations • Prepare & review reports & schedules to ensure accuracy & efficiency • Performs a variety of administrative support duties such as negotiating pricing agreements with vendors for equipment, printing services & office equipment maintenance under established guidelines • Keeping a track of the attendances of the employees • Filling the leaves forms and keeping a track of the leaves taken • Introducing him/her to the team , supervisor and/or manager • Coordinating with IT team to get his ID made • Distribute & store supplies plan, administer & control budgets for contracts, equipment & supplies • Ensuring that human & material resources are correctly utilised Show less

  • Icon Translation
    • Abu Dhabi , UAE
    • Senior Client Relationship Coordinator
      • Jan 2006 - Dec 2007

      • Represent the company in external business relationships with clients, government, and private so the Company’s image reflected in a positive manner. Those contacts are critical to the achievements of objectives. • Client relationship management. • Preparing weekly / monthly Reports. • Present quotations to clients & follow up their feedback. • Liaise with clients to gather feedback, amendments and comments. • Supervise and coordinate the activities between translators & production assistant. • Maintain weekly progress plan. Show less

  • Offsets Group
    • Abu Dhabi, United Arab Emirates
    • Executive Assistant
      • Jan 2005 - Dec 2005

      • Preparing reports, letters and official correspondence in English as well as in Arabic. • Responsible of arranging travel, hotel arrangements as well as negotiation of corporate rates with Hotels /Travel Agency /Car Rental companies. • Prepare travel expense requisitions and reports. • Maintain all general maintenance for equipment, furniture. • Arrange for weekly meeting and recording its points of discussion. • Arranging appointments and handling correspondence. • Preparing reports, letters and official correspondence in English as well as in Arabic. • Responsible of arranging travel, hotel arrangements as well as negotiation of corporate rates with Hotels /Travel Agency /Car Rental companies. • Prepare travel expense requisitions and reports. • Maintain all general maintenance for equipment, furniture. • Arrange for weekly meeting and recording its points of discussion. • Arranging appointments and handling correspondence.

  • Kanoo Group
    • Abu Dhabi
    • Area Executive Office
      • Jan 2004 - Dec 2004

      • Office management, dealing with foreigners. • Modern filling system such as alphabetical, numerical & subject. • Arranging for associations, taking minutes of meetings. • Preparing official letters, memos & progress reports. • Catalogs classifications and recording maintenance. • Office management, dealing with foreigners. • Modern filling system such as alphabetical, numerical & subject. • Arranging for associations, taking minutes of meetings. • Preparing official letters, memos & progress reports. • Catalogs classifications and recording maintenance.

    • Egypt
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Office Manager for CEO
      • Jan 2001 - Dec 2003

      • Review and evaluate company’s policies and procedures, process flow and work instructions and ensure that they are updated, controlled and implemented. • Handling confidential files & minutes of the meetings.• Playing a critical role in driving change throughout the company to support new business initiatives an the expectations for this company.• Preparing official letters to Embassies and Ministries.• Supervised all correspondences, sentence structure, grammar and punctuation. Show less

    • Personal Assistant to CEO
      • Jan 1998 - Dec 2000

      • Responsible of the Chairman private correspondences & deal in an confidential manner.• Ensure filing systems are maintained and up to date.• Organizing conferences & exhibitions.• Translation if needed Arabic to English and vise versa.• Answering emails and following up the pending issues.

  • Synergy Egypt
    • Cairo Governorate, Egypt
    • Executive Secretary to Chairman
      • Dec 1995 - Jan 1998

      • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. • Maintain the general filling system and file all correspondence. • Assist in the planning and preparation of meetings, conferences and conference telephone calls. • Taking dictation and writing correspondences. • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. • Maintain the general filling system and file all correspondence. • Assist in the planning and preparation of meetings, conferences and conference telephone calls. • Taking dictation and writing correspondences.

Education

  • Faculty of Mass Communication , Cairo University
    Bachelor's degree, Mass Communication/Media Studies
    1991 - 1995
  • College Du Bon Pasteur
    High School, French Studies
    1978 - 1995

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