Maha Dagher

Operations Manager at TelecomTest Solutions (TTS)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Experience

    • Telecommunications
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2011 - Present

      TelecomTest Solutions (TTS) is a manufacturer’s representative & innovative technology solutions provider to the telecommunication industry. TTS primarily focuses on delivering Test and Measurement solutions as well as Timing, Frequency and Network Synchronisation solutions to the Lab and to the Field with unmatched customer service and support. Our products come from a variety of well respected and technically proficient manufacturers, enabling our consultants to offer the solutions required in a lab environment to carry out proof-of-concept evaluations as well as at the edge of your network to the core at both the physical interface and into the network cloud. TelecomTest Solutions is equipped with the expertise to offer solutions in all aspects of the communications ’‘network life cycle". Our products cater for Research and Development, Installation, Troubleshooting and Maintenance for various types of networks including: • VoIP, Video and Data Network Performance Testing and Analysis • Optical: Gigabit Ethernet, Sonet, SDH, OTDR, etc • Copper Based Network Performance Testing and Analysis: TDR, POTS, ISDN, xDSL, SHDSL, SDSL, etc • Wireless Network and Handset Performance Testing and Analysis We also offer Layer-2 to Layer-7 test and measurement solutions for Next Generation based networks including: • Protocol Testing and Simulation • Network Monitoring • Network Taps and Packet Flow Switch • Network Impairment Emulators • Ethernet Traffic / Packet Generation Our technology solutions are based on best-in-class products from the industry's leading vendors. Our staff focuses on developing a personal relationship with our clients, learning about your business needs and how to best apply technology to solve problems and create new opportunities. TTS looks forward to earning your business and building a relationship with your company.

    • Australia
    • Utilities
    • 700 & Above Employee
    • Project Manager
      • Oct 2010 - Dec 2011

    • Project Engineer- Data &IP/ Transmission Implementation
      • Jan 2006 - Jan 2009

      Liaised with Telstra to improve and achieve best performance in all projects. •Managed the receipt of work from Client to Supervisors, ensuring work orders are acknowledged, design/construction packs are assembled, the work order is added to the scheduling Report /board, and a handover to the client is completed. •Liaised with designers, technicians, procurement officer, and sub contractors, to provide assistance in successfully resolving job related issues. •Assisted Operations Manager with implementation of key strategies to meet work order timeframes and operational efficiencies. •Ensured all personnel & subcontractors comply with applicable health, safety and environmental laws, regulations and statutory obligations at all times •Created and maintained subcontractor contracts and database and ensured that all necessary information i.e. insurance, work cover etc. required is kept current. •Managed databases for projects •Ensured project financial information is accurately tracked and reported in accordance with monthly financial timetable. (WIP, WIH, Invoiced, Accruals, P&L). •Responsible for analyzing costs and recovery of rates between client and subcontractors •Prepared weekly and monthly project analysis and forecast reports for Telstra. •Compiled statement of progress claims and final claims as part of the invoicing process. • Planned and scheduled tasks. Identify the milestones in the project and track these milestones using Microsoft Project. • Assisted with development and monitoring of KPI’s to ensure continual improvement.

    • Transmission Implementation
      • 2005 - 2006

Education

  • RMIT University
    Bachelor of Engineering (Telecommunication with Honours), Major Telecommunications Engineering/ Minor Electrical Engineering
    2000 - 2004

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