• Jul 2022 - Present

- Manage GDS/IDM/Cyberia MPLS backbone network - Resolve issues escalated by Residential support team- Configure rules and VPN on Fortinet Firewalls (Completed NSE4 Fortigate Training)- Automate tasks using Linux, Python scripting and Ansible- Read logs and configure automated reports on Splunk (using SPL language)

• Apr 2019 - Jul 2022

- Provide leadership and technical guidance for a team of network engineers- Develop multiple network requirements documentation, scope of works and customers' solutions reports.- Manage network issues and disaster recovery plans by implementing workaround solutions to minimize the impact on customer services during critical network failures.

• Aug 2015 - Apr 2019

- Configure and troubleshoot on different vendors of switches and routers Cisco, Nokia, Huawei and Juniper - Operate on multivendor wireless equipment, DSL/FTTH modems and DSLAMS - Evaluate and test different network equipment and technologies- Provide technical support for corporate customers (DSP and ISP levels) to identify and solve their problems and take on call shifts 24*7