Magheswaree Ramassami

Community Manager at Linkeo
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Contact Information
us****@****om
(386) 825-5501
Location
MU

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Experience

    • France
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Community Manager
      • Jan 2022 - Present

      - Échanger avec le client pour valider la bonne compréhension de son besoin - Rédaction de Newsletter - Création post chaque semaine (FB, LK, INST, GMB...) - Réalisation graphique - Modération des avis négatifs - Gestion des sujets de campagne (SEA/SMA) - Échanger avec le client pour valider la bonne compréhension de son besoin - Rédaction de Newsletter - Création post chaque semaine (FB, LK, INST, GMB...) - Réalisation graphique - Modération des avis négatifs - Gestion des sujets de campagne (SEA/SMA)

    • Mauritius
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Retail Sales & Marketing Associate
      • Aug 2021 - Dec 2021

      Leading and Managing showroom.Ensure high quality service to internal and external customers.Lead and promote sales at showroom.Lead and promote sales on social media platforms.Assist customers both on site on social media platform's request/questions.Ensure constant quality and efficiency of products and service.Monitor and report customer satisfaction level/recommendations/critics.Develop, maintain and update customer database - ensure follow ups has been done with regards to their demand. Development and Management of Events & preparation and scheduling of event calendar.Retail support - assisting clients in showroom & conducting sales - process invoices.Development and activation of sales advertising - social media planning, gather new ideas for sales advertising, analysing demands from social media pages and showroom visits of clients - provide recommendation to what needs to be reviewed.Responsible to manage the brands and company's social media pages messages: responding to requests/ clients questions/ brand motive/ orders/ provide recommendations to clients based on their demands/interests, initiate sales, communicate about ongoing promotions. Plan monthly sales strategies - hold events based on the promotions set & re-arrange the showroom weekly based on the focused brand/promotion.Development and organisation of cross branding events for every end of month event at the showroom - look for a partner to collaborate with and organise the event accordingly.Ensure that showroom strategies and future events are well communicated to the public/existing clients/potential clients both online & in showroom.Maintenance and management of showroom stock for sales and events.Responsible for conduction Marketing Assets inventory and Showroom Assets inventoryResponsible to manage showroom store and stock. Show less

    • Marketing and Communication Assistant
      • Jul 2020 - Jul 2021

      Development and Management of promotions, events & preparation and scheduling of event calendar.Attending events and conducting sales during the events.Building new customer relations on site and registering to the main client database.Organisation of the presentation of the brands and company at clients' place - mission to increase brand exposure and awareness.Client prospects in Mauritius - identifying and contacting potential customers.Initiate first contact and registering B2B clients to the company - do follow ups, providing recommendation & taking orders.Retail support - assisting clients in showroom & conducting sales - process invoices.Telemarketing & Telesales.Building and maintaining client database for B2B & B2C clients - follow ups & update database daily and send report on a weekly basis.Development and management of merchandising - visit point of sales of company's resellers.Development and activation of sales advertising - social media planning, gather new ideas for sales advertising, analysing demands from social media pages and showroom visits of clients - provide recommendation to what needs to be reviewed.Email marketing & creation of digital content.Responsible to manage the brands and company's social media pages messages: responding to requests/ clients questions/ brand motive/ orders/ provide recommendations to clients based on their demands/interests, initiate sales, communicate about ongoing promotions. Plan monthly sales strategies - hold events based on the promotions set & re-arrange the showroom weekly based on the focused brand/promotion.Development and organisation of cross branding events for every end of month event at the showroom - look for a partner to collaborate with and organise the event accordingly.Ensure that showroom strategies and future events are well communicated to the public/existing clients/potential clients both online & in showroom.Maintenance and management of showroom stock for sales and events. Show less

    • Salesperson and secretary
      • Nov 2017 - Jan 2018

      Assisting the secretary of the Director in handling administrative tasks (Taking appointment, filing and updating costing sheets) Promoting and sales of IT products through social media and website. Assisting the web developer in updating the company’s website. Customer service. Assisting the secretary of the Director in handling administrative tasks (Taking appointment, filing and updating costing sheets) Promoting and sales of IT products through social media and website. Assisting the web developer in updating the company’s website. Customer service.

    • Mauritius
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Trainee
      • Nov 2017 - Dec 2017

      Operated in the marketing department by assisting to projects such as revamping of the company's website and content supply. Operated in the marketing department by assisting to projects such as revamping of the company's website and content supply.

    • Mauritius
    • Travel Arrangements
    • 1 - 100 Employee
    • Volunteer Administrative Assistant
      • Jun 2017 - Jun 2017

      Worked as volunteer at Casela for the Beachcomber World Club 10s Rugby, assisting the administrative department in handling some administration duties for the event and helps in the coordination of the events. Worked as volunteer at Casela for the Beachcomber World Club 10s Rugby, assisting the administrative department in handling some administration duties for the event and helps in the coordination of the events.

Education

  • Middlesex University Mauritius
    Certification in Digital Marketing
    2021 - 2021
  • Curtin University
    Bcom in Management and Marketing
    2017 - 2019

Community

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