Administrative Manager

• Jan 2023 - Present

Strategy & Equity Executive Assistant

• Nov 2019 - Dec 2022

Executive Assistant to the Chief Strategy Officer and the Chief of Equity & Engagement of Planned Parenthood League of Massachusetts. Provide high level administrative and programmatic support to two C-Suite executives. Facilitate efficient communication to internal and external audiences. Manage complex calendars, including coordination of conference calls, travel arrangements, and all corresponding preparatory information.

Executive Assistant to COO & CFO

• Jun 2018 - Nov 2019

Swing Producer

• 2019 - 2021

Coordinated logistics with venue, audio, visual, and performers for live events; manage volunteers. Coordinated logistics with venue, audio, visual, and performers for live events; manage volunteers.

Operations Executive Assistant

• Nov 2015 - May 2018

Managed day-to-day oversight of operations departments including shuttle services, emergency preparedness, building management, security and parking as the main point of contact for all operations departments. Drove collaboration between the Vice President of Operations and key stakeholders for both internal and external clients. Managed customer feedback process to deliver high quality service; tracked and identified trends. Managed day-to-day oversight of operations departments including shuttle services, emergency preparedness, building management, security and parking as the main point of contact for all operations departments. Drove collaboration between the Vice President of Operations and key stakeholders for both internal and external clients. Managed customer feedback process to deliver high quality service; tracked and identified trends.

Business Manager

• Dec 2014 - Oct 2015

As the Business Manager I was responsible for managing various administrative systems, including human resources, marketing, and facility operations. In this role I worked with the executive leadership to manage all aspects of training and special events. I supervised the receptionist and oversaw all front desk work, as well as managing all aspects of building and room maintenance.

Program Administrative Associate

• Jun 2014 - Dec 2014

As a Program Administrative Associate, I worked as a liaison between clinicians and the School Based Program's administrative team and provided general administrative support to the Director and Associate Director. The position required a unique combination of computer-oriented work (data entry, managing data bases, generating reports) and working directly with personnel (orienting new hires, supporting clinicians with logistical matters). I managed the caseloads of over 30 clinicians, which… Show more As a Program Administrative Associate, I worked as a liaison between clinicians and the School Based Program's administrative team and provided general administrative support to the Director and Associate Director. The position required a unique combination of computer-oriented work (data entry, managing data bases, generating reports) and working directly with personnel (orienting new hires, supporting clinicians with logistical matters). I managed the caseloads of over 30 clinicians, which included overseeing the insurance eligibility and electronic records of over 400 patients. I developed and implemented organizational systems in order to complete tasks with limited supervision.

Customer Support Assistant

• Apr 2013 - May 2014

At Clark Labs I offered support to customers via email and phone, including the creation of proforma quotes and invoices. In addition to processing orders, I distributed digital download information to customers. With each new order I updated our customer database using Microsoft Access and Instant Solo. Finally, I assisted with web edits using CommonSpot in addition to assorted office tasks, including organizing files, shipping products, etc. At Clark Labs I offered support to customers via email and phone, including the creation of proforma quotes and invoices. In addition to processing orders, I distributed digital download information to customers. With each new order I updated our customer database using Microsoft Access and Instant Solo. Finally, I assisted with web edits using CommonSpot in addition to assorted office tasks, including organizing files, shipping products, etc.

Office Assistant, Residential Life and Housing

• Jan 2010 - May 2013

I worked as an office assistant at Residential Life and Housing during my entire undergraduate experience. I created strong interpersonal relationships with my colleagues and strengthened my time management and organizational skills. My main responsibilities included answering phones and discussing housing options with students and parents. I would also help Residential Advisers in setting up appointments with staff, and file housing contracts. I worked as an office assistant at Residential Life and Housing during my entire undergraduate experience. I created strong interpersonal relationships with my colleagues and strengthened my time management and organizational skills. My main responsibilities included answering phones and discussing housing options with students and parents. I would also help Residential Advisers in setting up appointments with staff, and file housing contracts.

Intern

• Jun 2012 - Aug 2012

My transformative experience at United Way greatly influenced my educational and career path. As an intern that focused on inter-departmental aid, I was able to learn more about varying aspects of public administration. My work included researching outcome-based educational models and metrics, summarizing research for the CEO and staff, creating background biographies on prospective board members, and aiding in event preparation My transformative experience at United Way greatly influenced my educational and career path. As an intern that focused on inter-departmental aid, I was able to learn more about varying aspects of public administration. My work included researching outcome-based educational models and metrics, summarizing research for the CEO and staff, creating background biographies on prospective board members, and aiding in event preparation